Our client is seeking a Helpdesk Analyst to join their team. This will be levels 1-3 support and will be 75% on phone/virtual support and 25% hands on support. The environment for support is Windows, Active Directory, 0365, and must be comfortable working across multiple different platforms. A basic level of networking experience is also required. You will receive tickets through Jira, as well as from phone and emails/chats. A very strong level of customer service is required as you will be supporting all layers of the business including executives and C-suites. This role can pay anywhere from 20-25 hourly depending on exp.

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