Overview Live. Work. Explore. as a part of our Lodging and Food & Beverage team in Yellowstone National Park! Job Summary: Helping Hands is a unique part time seasonal position. Your job will be whatever is needed for the day. You would be assisting our Lodging and Food and Beverage departments to open up the facilities and welcome our guests. Training will occur for each position. Each day may be different, so flexibility is the key. The Details: Position Type: Seasonal Part Time Location: Location in the park can vary. You will be assigned to the location where you help is needed most! Pay: $15.45/hr Schedule: Typical schedule is 20+ hours, 3-5 days/per week (will include weekends, evenings, and holidays) Season Dates: April 23rd-May 29th April 30th-June 2nd May 7th- June 2nd Why Yellowstone National Park? We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park. Life in Yellowstone: Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided at low cost Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included No Wyoming state taxes deducted from your paycheck A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities Meet people of all ages from all over the country and world! Benefits: Employee Assistance Program Wellness Program Learning and Development Program Perks: Free Yellowstone & Grand Teton National Park pass Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more) Access to discounted services at Yellowstone Medical Clinics operated by STGi. Employee discounts at local gateway communities Retail, Lodging and Travel Discounts $350 Referral Bonus Program The adventure of a lifetime! Responsibilities IF ASSIGNED TO FOOD & BEVERAGE , RESPONSIBILITIES INCLUDE: Perform all duties toward the goal of providing excellent guest service in an efficient manner. Responsible for prep, set-up, service, clean up, and restocking of food service areas. Adhere to all sanitation requirements including product rotation, temperature tracking maintenance, storage procedures, cooking requirements, and handling techniques. Maintain appearance and uniform standards. Maintain cleanliness of all kitchens, dining and service areas. Ensure work area is orderly and properly stocked. Completes assigned duties within each shift. Develop and maintain positive communication and teamwork with all co-workers and supervisors. Conduct themselves in a professional manner with the awareness that all actions and communications are within guest and staffs view. Ensure a congenial atmosphere for all. Follow and enforce Company and departmental environmental practices to minimize wasted energy and resources. Follow and enforce Company and departmental safety practices to minimize risk to self and others. Follow and enforce Company and departmental policies and procedures. While all essential functions and duties cannot be possibly listed on a job description, each employee is expected to be flexible and accept additional and/or different duties as assigned at any time as directed by management. Duties listed above are not restricted to the only duties expected to be performed. Could be assigned to any of the following tasks based on the needs of the operation and skill set of the individual: Dishwasher, Pot Washer, Kitchen Porter: Responsible for cleaning all kitchen service ware and general kitchen area. Handles cleaning agents and ware washing chemicals in this position. Cafeteria Crew: Responsible for prep, set-up, service, clean up, and restocking of food service areas. Responsible for ensuring guest satisfaction. Food Service Cashier: Accurately enter all food and beverage items into the POS system, collect and process forms of payment ensuring guest satisfaction throughout. Responsible for collecting accurate payment from the guest, securely handling, and balancing a cash bank, processing all forms of payment and accurately depositing all sales. Buffet Runner, Buffet Server: Responsible for prep, set-up, service, clean up and restocking of guest buffets. Responsible for ensuring guest satisfaction. Pantry Crew: Responsible for preparation of bulk items, salad bar items, to order items, etc. as needed for guest and employee service. EDR Server: Responsible for prep, set-up, service, clean up and restocking of Employee Dining Rooms. Responsible for ensuring guest satisfaction. IF ASSIGNED TO HOUSEKEEPING, RESPONSIBILITIES INCLUDE: Provide our guests with the best service, courtesy, and care. Clean and prepare guest rooms. Comply with procedures for chemical use and room cleaning systems. Comply with the Housekeeping policies and procedures. Comply with key security and use procedures. Comply with proper Lost & Found procedures. Comply with environmental policies and procedures. Work safely to avoid injuries and accidents including wearing proper Personal Protective Equipment. Report unsafe conditions and maintenance concerns to the Rooms Inspector. Assist with maintaining linen room cleanliness. Complete linen counts as required. Maintain Room Attendant cart and related equipment such as vacuums and mops. Answer Guest questions as appropriate. Learn about the location and hours to be able to assist guests with their questions. Assist other departments as needed, including six-day work weeks during times of staffing needs. Perform other assignments as required. Could be assigned to any of the following tasks based on the needs of the operation and skill set of the individual: Room Attendant: Responsible for making beds, stripping rooms, removing trash, stocking towels, stocking room amenities, dusting, vacuuming, wiping surfaces, etc. Responsible for ensuring guest satisfaction. Porter: Responsible for cleaning public restrooms, removing public area trash, vacuuming, dusting, etc. Responsible for ensuring guest satisfaction. Linen Supply: Moving linen and supplies throughout property, stocking linen closets with linen and supplies, collecting and sorting dirty linen from rooms. Responsible for ensuring guest satisfaction. Qualifications Ability to organize and prioritize under pressure while maintaining a calm and pleasant demeanor. Ability to communicate effectively with guests, co-workers, and supervisors. Ability to absorb large amounts of information quickly: Service procedures, menus, and set-up requirements. Knowledge of basic sanitation and kitchen equipment skills. Time management skills. Ability to follow instructions and count accurately. Physical Requirements include: Must be able to stand for long periods of time, approximately 8 hours. Must be able to walk for long periods of time. Must be able to work in differing environments, i.e., cold freezers, hot prep areas, outside areas. Must be able to Stretch, walk, lift and carry a minimum of 50 pounds, bending, kneeling, and climbing up and down stairs for up to 7-8 hours per shift. Must be able to Make beds, strip rooms, clean toilets for up to 8 hours per shift. Complete a list of 14 - 20 rooms (with and without bath units). Must be able to push 50-75 pounds on a frequent basis, moving housekeeping carts and bins Must be able to work with required chemicals for up to 8 hours a day. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.