HHA Coordinator
Help at Home
**Preferred is hiring an onsite HHA Coordinator! We offer weekly pay between $25-$27 an hour!**
Preferred Home Care of New York, a Help at Home Company, is part of the nation’s leading provider of in-home personal care services. Our mission is to help individuals live independently and with dignity in the comfort of their own homes. Across the Help at Home family, we support 66,000 clients each month with the dedication of 50,000 compassionate caregivers in 12 states.
At Preferred, we’re looking for people who genuinely care—those who listen, step up, and drive meaningful change. Every role plays a part in supporting the caregivers and clients who depend on us. If you lead with passion and integrity and are looking to grow with a mission-driven organization, we want to hear from you.
**What You’ll Do**
+ - Maintaining ongoing communication with patients, families, and referral sources
+ - Scheduling and managing home health aides (HHAs), ensuring service coverage and compliance
+ - Monitoring satisfaction and responding to any complaints or concerns with urgency and care
+ - Coordinating with multiple departments and external vendors to support seamless service delivery
+ - Maintaining accurate schedules and documentation through HHA Exchange
+ - Supporting team operations through proactive communication, reporting, and workflow management
**What You’ll Bring**
We’re looking for someone who is highly organized, service-oriented, and ready to thrive in a fast-paced, mission-driven environment.
Required Skills & Experience:
+ - High school diploma required; some college preferred
+ - At least 1 year of experience in healthcare, home care, or a similar office coordination role
+ - Strong computer skills, including Microsoft Office and HHA Exchange
+ - Excellent verbal and written communication skills
+ - Ability to work independently, prioritize tasks, and solve problems efficiently
+ - Familiarity with Medicaid, Medicare, and home care industry regulations
+ - Strong interpersonal skills and a commitment to providing exceptional customer service
**Why Join Us?**
+ - Be part of a growing company with a strong mission and a heart for the community
+ - Work alongside a collaborative, passionate team that values your contribution
+ - Help make a direct impact on the lives of clients and their families every day
If you’re ready to join a team that’s redefining care in New York, apply today!
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