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We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
We’re looking for exceptional candidates to join the Solution Engineering team. The Solution Engineer is responsible for presenting product offerings and architecture in the best light to prospects and customers, to evoke confidence in the company's technology infrastructure, and removing all technical objections in the sales cycle. To achieve this, the Solution Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to discover business requirements, develop a technical sales strategy, configure and demonstrate the solutions that address these requirements and provide business value.
ResponsibilitiesFunctions as internal and external key thought leader within their domain.Establishes high technical credibility and professional rapport with internal stakeholders and clients.Contributes to message on Salesforce viewpoints, delivers demonstrations, business value assessments and other impactful go-to-market assets.Actively enabled the broader Solution Engineering team and multi-functional distribution team to more effectively position the value of the solutions within the Salesforce portfolio.Collaborates with other Solutions resources across the ecosystem.Focuses on strategic opportunities, accounts and industry motions.Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges.Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions.Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.Attain quarterly and annual objectives assigned by management.Respond efficiently to RFPs.Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.Required Qualifications: 5 or more years experience as a solution/sales engineer for a CRM company or similar technologyKnowledge of related applications, relational database, web technology, and cyber-securityWeb, application server, and database programming experience such as Java, Javascript, REST/SOAP, HTML5/CSS, SQL, etc.Able to demonstrate an understanding of key industry processes including appropriate AI use casesTrack record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organisation. We are open to a variety of backgrounds for the role.Proven oral, written, presentation, and interpersonal communication and relationship skills.Proven time management skills in a dynamic team environment.Ability to work as part of a team to tackle problems in dynamic, energising environments.Inquisitive, practical, and passionate about technology and sharing knowledge and best practicesWilling and able to travel occasionally
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