Continental Host/Hostess

309 College St.

Asheville, NC 28801

Position Summary

A Continental Host/Hostess is responsible for preparing and serving the daily free breakfast bar/evening refreshments, greeting each guest at breakfast/evening reception, and ensuring that guests are 100 percent satisfied.

Responsibilities

Providing personalized service to all guestsSetting up and maintaining the breakfast bar/evening reception in an attractive, organized, clean, standardized, and abundant-looking presentationTaking inventory of food, beverage, and supplies needed for each dayOrdering or purchasing food suppliesPreparing foods such as fresh fruit, coffee, and juices from concentrateStocking coffee, juice, and milk machines or dispensersSetting up services dishes/tray, utensils, cups, and other paper productsClearing and cleaning tables as they are vacated, wiping up spills, and removing trashRestocking self-service food and supplies as neededWashing serving equipment and returning it to storagePerforming deep cleaning projects in the kitchen/work area as needed and maintain cleaning logsProviding information to guests about hotel services, facilities, and other amenitiesProviding information to guests about local attractions/services

Requirements

Prior food and beverage experience is preferredPrior hospitality experience is a plusStrong initiative and work ethicCustomer-service orientedExcellent interpersonal skillsPunctual, reliable, and regular attendanceStrong attention to detailStrong multitasking and organizational skillsAbility to work in a fast-paced environment