Hire Account ManagerOld DalbyPosition OverviewThe Hire Account Manager main purpose is to manage a Project from start to finish, gain new business accounts for the Dry Hire, Product Sales, Theatre and Concert Touring sectors. Additionally, they will develop and maintain existing client relationships and produce Dry Hire and Consumable quotations for clientsKey Job Responsibilities

Deliver World-Class Service to our external and internal customersManage a project from start to finish, including but not limited to:Book equipment utilising the equipment within our own inventoryArrange transfers between depots where requiredSee the Big Picture by arranging sub hires efficiently and effectivelyBook internal and external transportLiaise with Asset Logistics when a Project/Job is ready to printLook after the lead production electrician and their team during touring prep days at the officeManage payment terms and invoicing schedulesBook and arrange replacement equipment to be delivered to a clientDrive Results by gaining new business accounts, maintaining existing accounts for the Dry Hire, Product Sales, Theatre and Concert Touring sectors. Also, taking enquiries from customers and producing accurate quotes for Dry Hire and Consumable SalesWhere required, produce capex report and a business case for new investmentsCommunicating effectively across all departments of the companyOut of hours emergency contact – receive calls and deal with any issues, whether that’s advice or organising extra or replacement equipment to be deliveredRepresent us at exhibitions such as PLASA Show, PLASA Focus and ABTTKeep all work-related information confidential and always acting in a professional manner, in all work and industry-social situationsKeep marketing informed of any PR worthy activity, seeking approval from necessary partiesWork with the Marketing Team to create marketing strategies which will benefit the companyKeep yourself up to date with new trends, products & new technology in the industryDo the Right Thing by following all safety practices and policiesGreeting visitors and asking them to sign in and put on a high vis if applicable, making them aware of our H&S practices and policiesWhen required, taking card payments for Hires and SalesValue People by promoting a collaborative, inclusive and mutually supportive environment

Disclaimer:

The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands.

Competencies

A real people person who is confident, friendly, calm, and approachable with a generally cheerful demeanor, has an engaging personality and a sense of humourExcellent telephone mannerEnthusiastic and self-motivatedA proven track record showing successful business development, and a real desire to succeed in businessA strong negotiator with the ability to persuadeWell presentedArticulate with great verbal and written communication skillsYou are used to working on multiple projects at once, and can prioritiseUsed to working to tight deadlinesExcellent planning and time management skillsKnowledge of standard packages such as Outlook/Word/Excel/Powerpoint and also hire tracking systems (easyjob preferred)Confident presenting in front of large groups of peopleAbility to work in a team and on your ownPrevious experience within the industry is essential