Hiring Now for Customer Service Agent | Accenture Manila
Accenture in the Philippines
Get a chance to win exciting gadgets! Apply now and get hired as CSR from October 24, 2024 up to December 13, 2024. *Terms and Conditions apply.
Win an e-voucher worth of 500 pesos when you apply in Accenture Gateway and Cybergate Career hub and pass the HR Interview! *Terms and Conditions apply.
About the Role: As a Customer Service Representative, you will be performing the following tasks on a daily:
You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers. You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers. You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions. You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope.
1-Day Onsite Processing is available for this Role. Visit our Career Hub every Monday-Friday (Except Holidays). from 9am-6pm. Our Career hub is located at:
Mandaluyong City: Ground Floor, Cybergate 1, Boni, Mandaluyong City Quezon City: 3rd Floor, Gateway Mall, Cubao, Quezon City
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