The Home Medical Equipment (HME) Delivery Driver is an entry level position whose primary responsibilities include: driving a box truck, delivery-pick up of home medical equipment, education to patients and/or caregivers. Work in a fast-paced team environment, excellent customer service and communication skills. Paid on-call work hours are required. The HME Delivery Driver requires the individual to work independently. Must adhere to Company, Federal, State and local regulations and compliance.
RESPONSIBILITIES:
Equipment Operation
• The HME Delivery Driver delivers, sets-up, services and picks-up medical equipment and related supplies to/from patient’s residence and skilled facilities.
• The HME Delivery Driver provides instruction and education material to the patient/or caregiver(s) on the operation, cleaning, and maintenance of medical equipment.
• The HME Delivery Driver obtains a return demonstration to ensure understanding.
• The HME Delivery Driver transports, handles and routes medical equipment according to VITAS Healthcare policies and procedures to comply with infection control, equipment maintenance, and safety.
• The HME Delivery Driver represents VITAS Healthcare professionally at all times through care delivered and services provided to all clients.
• The HME Delivery Driver functions within federal, state, local, VITAS Healthcare and professional guidelines and regulations.
• The HME Delivery Driver maintains the confidentiality of patients, families, colleagues and other sensitive situations within VITAS Healthcare.
• The HME Delivery Driver performs scheduled preventative maintenance and non-scheduled maintenance of equipment.
• The HME Delivery Driver has a strong knowledge in all home medical equipment and ability to train MST staff effectively in High Flow Therapy, Bi-PAP Therapy and Enteral Pumps.
• The HME Delivery Driver completes performance safety checks on equipment at the time of delivery.
• The HME Delivery Driver performs structural/environmental, safety, and patient assessments as related to equipment and participate with the IDT care plan.
• The HME Delivery Driver is computer literate for accurate tracking of equipment and daily performance.
• The HME Delivery Driver can provide initial general training to newly hired MST.
• The HME Delivery Driver may clean and disinfect medical equipment as needed.
Warehouse Operation
• The HME Delivery Driver cleans/disinfects, tests, and repairs medical equipment and maintains accurate records and documentation in accordance with VITAS Healthcare policies and procedures.
• The HME Delivery Driver receives, identifies and labels medical equipment.
• The HME Delivery Driver maintains proper storage of equipment.
• The HME Delivery Driver maintains equipment and supply inventory.
• The HME Delivery Driver coordinates equipment, supplies inventory levels, and communicates with Home Medical Equipment (HME) staff.
• The HME Delivery Driver maintains oxygen refill files.
• The HME Delivery Driver performs warehouse cleaning and overall maintenance.
Safety
• The HME Delivery Driver practices safe and proper body mechanics relative to transporting, lifting and set-up of medical equipment.
• The HME Delivery Driver adheres to all safety and security policy and procedures.
• The HME Delivery Driver wears Safety-toed shoes as provided by VITAS Healthcare.
Vehicle Operation
• The HME Delivery Driver operates vehicles according to VITAS Healthcare policies and procedures to assure compliance with OSHA, NFPA, FDA and DOT regulations.
• The HME Delivery Driver operates vehicles in a safe, responsible and defensive manner.
• The HME Delivery Driver is responsible for the cleaning and service notice of vehicles.
• The HME Delivery Driver loads and unloads equipment safely to assure no damage or injury.
Communication
• The HME Delivery Driver presents equipment education to a level of understanding by patients/families.
• The HME Delivery Driver reports equipment/patient issues to immediate Supervisor.
• The HME Delivery Driver maintains accurate records in accordance with VITAS Healthcare policies and procedures, i.e., patient equipment delivery/pick-up/service forms, vehicle reports, manifests, and patient needs.
• The HME Delivery Driver may assists less experienced HME delivery drivers by providing guidance and counseling on job duties and responsibilities.
Professional Development
• The HME Delivery Driver attends and participates in related Company meetings and/or committees.
• The HME Delivery Driver completes of all required training during first year of employment as outlined in Career Pathway.
Other
• The HME Delivery Driver performs on-call work as required.
• The HME Delivery Driver maintains positive work relations with staff members
• The HME Delivery Driver provides internal HME Staff with training on home medical equipment.
• The HME Delivery Driver demonstrates courteous behavior and is responsive to patients/families and other members of VITAS Healthcare and the public.
• The HME Delivery Driver performs other job duties as requested.
• The HME Delivery Driver maintains a neat and professional appearance.
• The HME Delivery Driver adheres to all VITAS Healthcare policies and procedures.
QUALIFICATIONS:
• High school diploma or equivalent.
• Experience with the operation and repair of durable medical equipment preferred.
• Current driver’s license in applicable state.
• Ability to lift 100 pounds when required.
• Highly Organized
• Strong Administrative Skills
• PC Competent
• Able to work with hand-held scanning device.
• Work unsupervised in field exercising discretion and independent judgment.
COMPETENCIES:
• Satisfactorily complete job-related competencies.
DIRECTIONS RECEIVED
The HME Delivery Driver reports to the HME/Operations Manager.