Position Summary

Are you looking to join the Global Leader in production and sales of Consumer Electronics? Do you like to work in a dynamic, challenging and international work environment? Then we have a fantastic opportunity for you to join our best-in-class team as: Home Delivery Innovation Manager.

Samsung Electronics Europe Logistics (SELS) is the Central European logistics organization of Samsung Electronics based in Delft, The Netherlands. SELS functions as a logistics and financial control tower within Samsung Europe, with a focused role in logistics & supply chain strategy, innovation and governance. SELS has approximately 150 employees located in the Netherlands and Slovakia.

The D2C TF team governs and develops the logistics operations and distribution networks in Europe (central, local) in cooperation with our logistics service providers (4PL, 3PL) for D2C (Direct to Customer) business. By translating voice of customer and biz requirements into best practice logistics solutions, Initiating advanced logistics innovation, and secure operations excellence.

Role and Responsibilities

Streamline process of data collection, reporting and analysis

Based on biz requirements the ability to understand, collect & use the required data

Coordinate projects in order to constantly improve activities and process (work smart)

Participate in interdepartmental projects

Manage project milestone planning and execute progress reporting

Advice and support Samsung Europe subsidiaries with new solutions and opportunities for logistics operations (productivity, efficiency, risk sensing)

Govern and optimize operations excellence for central and local distribution networks

Manage performance of logistics partner (4PL,3PL) and initiate corrective actions

Initiate and develop, in close cooperation with our 4PL and 3PL partners, innovative solutions to increase operations service levels and manage costs

Develop logistics operations and fulfillment network (pan-Europe) for Samsung online business

Draft, verify and negotiate operational Terms and Conditions (SLA) with online partners and logistics service providers

Keep informed on business developments and gather voice-of-customer (intern/extern) to provide agile logistics and supply chain solutions

Identify and advise about tailored SCM/logistics solutions and best practices for online business/partnerships to a variety of stakeholders

Propose process improvement plans to SELS management to increase efficiency, reduce operational cost and improve quality of online business

Design dedicated warehouse operations (storage, pick&pack, VAS) ensuring optimum productivity and added value services for online business Including enhancement of workflows and system functionalities (WMS/TMS)

Occasional travel within Europe will be required.

Skills and Qualifications

10+ years of experience

Bachelor's degree level

2-man Home delivery experience for bulky products

Experience within the field of Logistics or Supply Chain management

Knowledge of Front-end system & ERP system

Experience with Microsoft Office

Fluent in English, both written and spoken

We Offer

A competitive base salary depending on your profile

One year outsourced contract

Annual performance related bonuses (twice per year)

25 holidays (and Good Friday off) and additional loyalty days based on your service period

Fully compensated health care insurance (extensive coverage)

Well-arranged pension scheme with an extensive employer contribution

Compensation of your fitness subscription

Free drinks and fresh fruit at the office

Employee shop to purchase Samsung products with discount;

Bicycle plan

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: https://account.samsung.com/membership/policy/privacy. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here: https://europe-samsung.com/ghrp/PrivacyNoticeforEU.html