A Typical Day The Home Loan Specialist II is a skilled role supporting various Channels within the Mortgage Fulfillment Division (MFD). As the Home Loan Specialist , you will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. The Home Loan Specialist will : + Perform complex data and document validation + Troubleshoot third party orders (title, appraisal, hazard, flood cert, credit, etc.) + Handle more complex calls, emails or chat sessions + Complete appraisal eligibility tasks + Evaluate loan applications for compliance with product guidelines + Perform other related duties as required and assigned + Demonstrate behaviors which are aligned with the organization’s desired culture and values What You’ll Bring + Associate’s degree or equivalent work experience + 3+ years of relevant work experience + Proficiency in Microsoft Office + Financial Services and, if possible, mortgage industry experience preferred + General understanding of applicable Federal, State and Local regulations Salary $40,000-$60,000 Work Model OFFICE