ABOUT US:  Biodesix is a leading diagnostic solutions company, driven to improve clinical care and outcomes for patients. Biodesix Diagnostic Tests support clinical decisions to expedite personalized care and improve outcomes for patients with lung disease. Biodesix Development Services enable the world’s leading biopharmaceutical, life sciences, and research institutions with scientific, technological, and operational capabilities that fuel the development of diagnostic tests, tools, and therapeutics.   Our Mission:  Transform patient care and improve outcomes through personalized diagnostics that are timely, accessible, and address immediate clinical needs. Our Vision:  A world where patient diseases are conquered with the guidance of personalized diagnostics.   For more information, please visit www.biodesix.com.   JOB LOCATION: Louisville, CO - Hybrid 3 days on-site | 2 days remote   OVERVIEW Home Phlebotomy Specialist duties will consist of contacting patients to facilitate an in-home blood draw as ordered by physicians. Specialists will be responsible for accurate assignment of cases to the contracted phlebotomy team, tracking scheduling and sample return, and ensuring that each case is adequately updated to include all actions taken to schedule and draw the patient.    RESPONSIBILITIES:  Managing patient communication to coordinate appointments and address inquiries. Coordinating and monitoring home phlebotomy services. Providing accurate and timely updates to the field team and client service as requested. Ensuring Network Independent Contractors have adequate kit stock and entering orders into the KODS system for delivery. Collaborating in the development and execution of process improvements for home phlebotomy. Other duties as assigned REQUIREMENTS:   Ability to adapt to emerging situations and respond with a sense of urgency Ability to consistently meet deadlines Organized with attention to detail Comprehensive understanding of HIPAA regulations and proper handling of protected health information (PHI). Effective communication and coordination with internal departments. Must adhere to all standard operating procedures within Quality Management System   EDUCATION AND EXPERIENCE:  1-3 years customer service or data entry experience, required High School diploma  Undergraduate Degree, preferred    COMPENSATION:  Compensation starting at $20 per hour  Discretionary Bonus opportunity  Comprehensive health coverage: Medical, Dental, and Vision  Insurance: Short/Long Term Disability and Life Insurance  Financial benefits: 401(k), Flex Spending Account  120 hours of annual vacation  72 hours of paid sick time off   11 paid holidays + 3 floating holidays  Employee Assistance Program  Voluntary Benefits  Employee recognition program  Individual base compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects.    Biodesix is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.