55,000-65,000 per year | Cheektowaga, NY, USA | Base + Bonus | Full Time Zenner & Ritter is looking for a full-time Home Services Manager to lead our exceptional heating and cooling teams. With a competitive salary of $55,000 - $65,000/year plus bonuses, we offer an unbeatable opportunity for growth-minded individuals. We also offer generous benefits, including: + Health, dental, and vision + Paid time off (PTO) + 401(k) with a company match + Life insurance + Bonus structure + Employee Assistance Program (EAP) + Growth opportunities + Short- and long-term disability + Company parties + Company phone and uniforms THE TYPE OF HOME SERVICES MANAGER WE'RE LOOKING FOR We're searching for someone who can meet the following qualifications: + Supervisory experience + Strong communication and customer service skills Management experience in the service field is a plus. WHAT IT'S LIKE TO BE OUR HOME SERVICES MANAGER You'll work Monday through Friday, 7:30 AM - 5:00 PM, with an on-call rotation for phone support. While the position is primarily based in our office, you'll also have opportunities to do ride-alongs to stay connected with field operations. In this role, you will be responsible for supervising and guiding a talented team of technicians, ensuring that they perform at their best while handling equipment repair and maintenance. You will play a critical role in monitoring and developing departmental budgets, goals, and objectives, making sure that everything runs smoothly and efficiently. You'll manage performance appraisals, set improvement goals, and collaborate with other departments to ensure customers receive the highest quality service. ABOUT US We have been a trusted name in home services for over 90 years, and we're continuing to grow! We're not just offering jobs-we're offering long-term careers. As the largest residential heating and cooling company in Western NY, we're expanding our services to include plumbing, electrical, energy, and green technology solutions. Whether you're interested in management, accounting, sales, customer service, or technical roles, we have opportunities for you to join a team committed to innovation and exceptional service. With flexible scheduling, excellent benefits, supportive team members, and a strong focus on career development, Zenner & Ritter is the perfect place to grow! Join us! Are you ready to take the next step in your career and lead dedicated heating and cooling teams? Our 3-minute, mobile-friendly initial application makes it quick and easy to get started! Must have the ability to pass a background check and drug screening test.