OUR STORY AND HOW YOU CAN HELP CONTRIBUTE Everything But The House (EBTH) is a revolutionary marketplace, making it easier to find or sell secondhand goods, headquartered in Cincinnati, OH. EBTH was born out of a passion for helping people via a full-service approach to consignment; revolutionizing how homeowners, estate managers, dealers and collectors connect with a world of shoppers seeking rare and wonderful things. Each day the global auction platform unleashes an ever-changing assortment of art, jewelry, fashion, collectibles, antiques and more, most with a starting bid of $1. EBTH aspires to be the first stop for secondhand online. We stand behind our work and offer every customer the “EBTH Promise”. If we don’t uphold our end of the bargain, we’ll do our best to make it right. We’re seeking an innovative Home Services Project Manager who is an effective leader, thrives in a fast paced environment, and can juggle multiple projects simultaneously while delivering world class service. This role is part of the Home Services sales team. You will work closely with  other project managers, clients and internal department leads to facilitate the execution and delivery of Home Service contracts throughout the country. As a dynamic company, we move fast and seek to continuously improve – and while this will be a very demanding position, you’ll be surrounded by a passionate team of individuals who are dedicated to the common goal of drastically changing the way personal property is sold, bought and moved across the country – and we have a lot of fun while we’re doing it. We’re proud of our journey and we’re eager to share our story with shoppers, clients and consignors across the world! Discover everything uncommon at EBTH.COM. TASKS YOU’LL BE JUGGLING + Conduct  in-home consultations for prospective clients, including: discussing EBTH’s service offering, answering client questions, reviewing the client’s situation and signing applicable contracts.  + Working closely with the Operations Team sorting client’s personal possessions, which may be an emotional process for the client.  + Cultivating referrals and positive reviews from satisfied sellers following completion of the sale process.  + Strong sales, project management, problem-solving, and organizational skills and attention to detail.  + Ability to confidently and professionally sell our service, expertise, and value to prospective clients.  +  Remarkable client management, business communication and relationship building skills.  + High emotional intelligence with excellent interpersonal skills, empathy, and ability to drive consensus with internal and external stakeholders.  +  Willingness to dive in and get your hands dirty with the operations team to make sure the client has a great experience.  + High level of comfort with technology, especially Salesforce. + Schedule and assign all necessary people, equipment, tools and materials to our clients homes ensuring that every job is conducted on-time with adequate resources. + Ensure all in-home service jobs are executed in a timely manner, jobs meet internal labor and cost metrics and that our teams are providing our clients with an exceptional in-home experience. + Serve as thought leader for continuous improvement of the in-home process. + Schedule and perform initial walk-through with the owner (consignor) and Operations or Moving Specialists to identify risks, logistical issues, and owner preferences. + Maintain communication with the Client throughout the process to include: communication of sale timeline, communicate progress updates, communicate as needed based on owner questions, and communicate a sales follow-up - a summary of how the sale did and a final thank-you for choosing EBTH. + Ensure sale imagery and content is presentable prior to go-live date. + Collaborate with the Moving Specialists and supervisor for coaching and development. CREDENTIALS WE ARE SEEKING + Minimum of 5 years of experience in client facing project management or related work. + Extensive knowledge of our business and what’s needed to grow it. + Strong acumen for navigating computer programs and systems, Sales Force experience a plus. + A team player that is goal-focused, self-motivated, and flexible. + Strong communication, organization, and project leadership skills. + Strong people management skills.  + Ability to manage multiple projects at once.  + Ability to balance attention-to-detail with quick execution.  + Ability to move / lift up to 25 lbs. + Problem solving skills. + Flexibility in scheduling to meet client needs with short turnaround. + Ability to travel nationally 50% of the time. We are not providing relocation for this position and are only accepting applications for candidates who are located in Ohio and/or the Cincinnati, OH metropolitan area. We are an equal opportunity employer with a commitment to diversity. All qualified individuals are encouraged to apply.  Applicants must be authorized to work lawfully in the United States for EBTH. EBTH does not provide sponsorship at this time Powered by JazzHR