Your Role EF Oxford International Language Campus is seeking a dedicated and organized Homestay Coordinator to connect international students with welcoming host families. This role ensures a safe, comfortable, and enriching homestay experience while fostering cultural exchange within the local community. Position Details:  Part-time – 12 – 24 hours p/w  Fixed-term contract for 6 months  Potential for extension/permanent employment  If you are passionate about customer service, cultural exchange, and working with international students, we encourage you to apply.  Careers at EF | Open the world with us    At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education.  Responsibilities Conducting visits to prospects host families and ensuring they are compliant to the EF policies and proceduresProcessing & maintaining homestay accommodation records using the EF’s own accommodation databaseAssigning accommodation to students using internal allocation system and keeping accurate records of rooming allocationsClosing complaints in a timely manner either from students or their hosts and escalating to Homestay Manager where appropriate  Reporting to Homestay Manager to ensure there are sufficient homestay beds to accommodate the peak season and helping out with recruitment of new hosts where necessaryEnsuring student details are provided accurately each week for arriving and departing studentsProvide a high level of customer service to our students and hostsStrive to improve the quality of our homestay provisionShares emergency phone duty on a rota basis Requirements Given the on call nature of the position, a flexible, hands-on approach to nature & hours of work undertaken is essentialFamiliar with Microsoft Office and CRMs (desirable)Highly motivated, energetic, positive Customer service orientated, friendly & approachable manner Able to remain calm under pressure & to diffuse potentially difficult situations Sensitive to needs of international students living away from home Excellent communicator with students, colleagues, and external clients Attention to detail, organised & thoroughAll offers are subject to a clear enhanced DBS check and two references Legally able to work in the UK at commencement of employment  Why you will love working with EF  Continuous professional development   Work in a truly international environment   Regular social events   Ambition is nurtured and fast-tracked career enhancement opportunities are provided   Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition   Global career opportunities Employee Assistance Program Access to EF Hello language learning  EF Education First – Our History and Values Career Progression at EF   -------------------------------------  EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment.  References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18.  Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required.  Appropriate suitability checks will be required prior to confirmation of appointment.  EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique. #LI-PB1