🌟 Are You Ready to Be EPIC?! 🌟 Do you embody Empathy, Passion, Integrity, and Commitment? If your answer is a resounding YES, we want you to join HSS! As a Hospital Liaison, you’ll be at the heart of patient care, collaborating with hospital staff and families to ensure smooth and safe transitions. This pivotal onsite role requires traveling between Buffalo General Medical Center and Millard Fillmore Suburban Hospital, making you an essential connection in the continuum of care. If you're passionate about making an impact, we’re ready for you to join our team! 🚀 About the Position + The Hospital Liaison will focus on coordinating patient care in hospital settings located across the Buffalo, NY area. + Assist social workers and discharge planners to create individual equipment plans for a safe discharge. + Educate patients, hospital staff and physicians on durable medical equipment usage and insurance qualifications. + Review and analyze patient clinical charts to determine the insurance coverage and qualifications for durable medical equipment. + Obtain proper documentation to submit to insurance. + Conduct insurance verifications across multiple computer platforms. + Maintain adequate stock in consignment closets including daily inventory checks and documenting in Microsoft Excel. + Sizing and supplying equipment to meet patient’s needs. + Work collaboratively across in-house departments and hospital staff to coordinate deliveries with caregivers and home agencies. + Enter patient records and orders into an electronic order database. 🌟 What We’re Looking For + Organized with high attention to detail. + Professional and courteous demeanor. + Excellent verbal and written communication skills. + Ability to work effectively in a team. + Excellent customer service skills. + Ability to adapt to consistently changing situations and manage multiple tasks at once. + Capable of self-direction, independence and reliability. + Ability to successfully comprehend patient clinical charts with background in medical terminology. + Strong computer skills including Microsoft Suite, specifically Excel. + Motivated with a goal of becoming a long-term asset within the organization. 🎓 Qualifications for Success + Minimum of a 2-year degree in related field strongly preferred. + High School Diploma or GED required. + Experience with home care, long term care, health care administration, social work, or nursing, strongly preferred. + Valid New York State driver’s license. ✔️ Benefits + Health, Dental, and Vision Insurance + Short-Term and Long-Term Disability options + 401K with company contribution + PTO, Vacation, and paid Holidays 💸 Compensation + $23.00 - $25.00 per hour, dependent on experience 🏣 Location + Ability to travel between Buffalo General Medical Center and Millard Fillmore Suburban Hospital, role requires being onsite.