Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

As a family/guest facing team member, compassionately addresses family and guests. Work with kindness and compassion honoring the deceased. Prepares room set-up, breakdown, and cleaning including refreshments, floral, and family mementos for funeral services and events.

JOB RESPONSIBILITIES 

Prepares rooms for services and events.  Physically moves and sets up chairs, tables, easels, podiums, photos and other personal keepsakes or mementos of client families.  Displays floral arrangements that may weight up to 50 pounds, photos, easels, and similar momentous.  May arrange caskets and urns. Prepares table for refreshments.Monitor and maintain cleanliness, sanitation, and organization during eventAfter event, pack up family mementos and provide to the family upon departure or arrange for delivery.Cleans up room ensuring proper disposal of trash as well as care and storage company items.  Clean, vacuum and sanitize area after events.  Process Laundry.   Restock supplies; alert management to low inventory.Greet customers in a polite, positive manner. Anticipate customers’ needs and respond promptly.  Accommodates the needs of the family during services or visitation.  Resolve customer issues and alert management when needed

MINIMUM Requirements

Education

High school diploma or equivalent

Experience

Event coordination, hostess or hospitality experience preferred

Knowledge, Skills and Abilities

High level of compassion and integrityAbility to follow instructions given over the phone or in personAbility to maintain composure in challenging situationsAbility to maintain confidentialityAbility to work days, weekends and evenings as neededAbility to lift a minimum of 50lbs.Ability to stand for long periods of timeAbility to work with a diverse group of individualsAbility to take initiative and solve problems (improvise and overcome)

Work CONDITIONS

Work EnvironmentProfessional Dress is required when in contact with familiesWork PosturesContinuous periods of time standingClimbing stairs to access buildings may be necessaryPhysical DemandsPhysical effort to push/pull carts, vacuum cleaner and lift serving dishesAbility to lift and carry up to 50 lbsWork HoursWork is beyond standard business hours, including evenings and weekends

Postal Code: 62703

Category (Portal Searching): Administration and Clerical

Job Location: US-IL - Springfield