Harbor Springs, Michigan, USA
6 days ago
Host
Overview The Highlands is seeking new hosts for the Zoo Bar. We're looking for someone who is looking for a part-time position and is available on weekends/holidays.Responsibilities are to ensure that guests have an enjoyable dining experience by providing quality guest service. We are seeking applicants who takes initiative to get any and all jobs completed accurately and proficiently and is someone who doesn't understand the term "not my job." Responsibilities • Welcome and greet guests. Make all our guests feel comfortable and let them know you are there to personally take care of them. • Seat guests according to seating chart to ensure the best service for our guests • Answer questions about our food, beverages, and other restaurant functions and services. • Perform side work at the start and end of each shift. • Maintain clean service areas. • Respond promptly and courteously to any requests. • Assist servers as situations arise as needed. • Assist server assistant with clearing and resetting tables as needed. • Answer telephone and respond appropriately. • Take delivery and To-Go orders. • Handle payment transactions. • Communicate with kitchen number of reservations, large groups, and current seating pace. • Additional responsibilities as assigned by your manager Qualifications • Hosts / Hostesses must possess ServSafe certification or acquire it upon hire • Must be at least 16 years of age • Must be able to work ina fast-paced environment
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