Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow-up.

Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow-up.

Ideally could maintains positive guest and colleague interactions with good working relationships.

Ideally could maintains positive guest and colleague interactions with good working relationships.