Working alongside a high profile and prestigious team, The Peninsula Chicago is seeking a Host to join our F&B team to achieve the company’s objectives and create a memorable guest experience.

 

Be a part of a Five Star Five Diamond luxury brand

Work with a busy, fast paced environment

Exceptional health benefits package and 401(k) with company match.

 

Key accountabilities

 

Responsible for all activities related to reservation handling, greeting, seating and farewell in the Restaurant as per standards set by the hotel.

Perform pre-service and after-service procedures as per standards.

Confirm reservations and large parties 2 days out.

Handle on-the-day reservations to Peninsula standards.

Understand and accurately follow the standard of sequence of service.

Observe and maintain daily condition of all physical facilities and equipment in the restaurant, public area and make recommendations for corrections and improvement as needed.

Responsible to daily take-out orders over the phone or in person

Responsible for cash handling

 

General requirements

 

Must have at least 2 years guest service experience

Knowledge of Open Table or other computerized reservation system

Some computer experience(excel/word)

Wine knowledge

Micros experience

Ability to multi-task

Impeccable grooming and excellent presentation

Outgoing, well spoken, polite, level headed, patient, ability to smile easily and get along with different personality types

Ability to handle high stress situations.

 

Benefits We Offer

 

10 vacation days per year

6 sick days per year

3 personal days per year

10 holidays days per year

Complimentary employee meals

Discounted parking

Discounted and complimentary room nights at The Peninsula Hotels

50% restaurant discount

50% discount on spa services

25% discount on spa retail

80% company-paid medical, dental and vision coverage

Complimentary life insurance

Complimentary long-term disability

Retirement plan with 5% company match

 

We are delighted to receive your resume for further consideration. To be considered for the position, you must have work authorization in the United States.

 

 

 

About The Peninsula Chicago

Set along the famed Magnificent Mile section of Michigan Avenue, The Peninsula Chicago offers spectacular views over Lake Michigan and the glittering city skyline. Proud of its tradition of Midwestern hospitality, the hotel is considered the top choice for everything from accommodation to celebrations and corporate events in the city.