**Description:** You will be responsible to provide an excellent and consistent level of service to your customers. The Host is responsible to assist with guest services in various areas of the hotel, such as reception, communication center or concierge. To provide courteous, professional, efficient and flexible service consistent with the hotel’s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. **Qualifications:** Ideally with a relevant degree or diploma in Hospitality or Tourism management. Good customer service, communications and interpersonal skills are a must. Responsible to welcome all guests, ensuring they have an exceptional staying experience; creating lasting memories and building relationships. You will bring our purpose to life, by using your personal flair and style when interacting with our guests. **Primary Location:** MY-12-Kota Kinabalu **Organization:** Hyatt Centric Kota Kinabalu **Job Level:** Full-time **Job:** Front Office **Req ID:** KOT000389 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.