Location Barton Creek Resort & Spa Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you. Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match. Job Description Omni Hotels & Resorts is seekingFull-Time |Host/ Greeter for the beautiful new Barton Creek Resort & Spa! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce we ranked among the best resorts in Texas: Top 10 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024 To ensure all members and guests are greeted and seated in a friendly and courteous manner using appropriate procedures, providing extraordinary customer service in accordance with Omni standards. Responsibilities + Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort. + Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working. + Greet guests and members entering the restaurant with a pleasant smile and superior customer service in accordance with MOS standards. + Seat guests and members by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest. + Introduce and assign server to guests. + Thank every guest upon departure, and invite them to return. + Control heavy volume at Restaurant entrance. + Section off any reservations and server section. + Monitor dining rooms for seating availability, service, safety, cleanliness and well being of restaurant guests. + Assist servers when needed. + Answer phone and record reservations. Handle all call-in orders. + Effectively communicate reservations to MOD and Chef. + Maintain knowledge of the resort property. + Inform the guests about daily and weekly specials. + Tend to and anticipate guests’ needs. + Restock silverware. + Responsible for familiarization of the menu. + Perform and complete shift checklist. + Attend department meetings and other required company training. + Perform any other duties as assigned by the restaurant manager. Qualifications + Must be able to multi task. + Must be able to work flexible shift including nights, weekends, and holidays + MICROS Experience preferred. + Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone. + Prior customer service experience preferred. + Must agree and adhere to compensation acknowledgment and tip reporting guidelines. + Must have and maintain current Texas Food Handlers and TABC certifications. + Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com Job LocationsUS-TX-Austin Posted Date2 days ago(6/19/2025 6:30 PM) Requisition ID 2025-124400 # of Openings 1 Category (Portal Searching) Food & Beverage