Host/Hostess
Mainsail Lodging & Development
We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.
Food and Beverage Outlets Host will be responsible for greeting and seating all guests; ensures all guests are welcomed with a warm, friendly, and enthusiastic greeting and seated comfortably to start their dining experience in accordance with Epicurean’s F&B standards and the Autograph Collection standards under the franchise of Mainsail Lodging & Development.Responsible for greeting guests in a friendly and genuine manner, escorting guests to tables, following all proper steps of serviceAbility to create a service experience for the guest that represents the F&B Outlets of Epicurean brandMonitors guests’ needs and the workflow of the restaurant and seats guests accordinglyMaintain and manages Outlet’s reservations in restaurant’s reservation systemHandles cash and credit transactions; accurately accounts for all receivables including cash, credit cards, and gift cards.Ability to converse with guests in a friendly, hospitable and informative manner Use a rotation method and track the sitting to ensure seating is fairReport to work on time and in proper uniform/approved attireWork as a team with all team members within the hotelCheck greeter station assigned for cleanliness of area Ensure the front of the restaurant is clean and all objects are dust freeCheck all tables to ensure they are set up and ready to be seated with guestsCommunicate to servers when seating tablesAssist servers when necessary and clears, sanitizes and sets tables as needed.Have knowledge of all areas within the hotelAbility to communicate to managers the flow of OutletsNever solicit tipsAttend monthly department meetings and daily stand upsAbility to use POS (point of sale) system Oracle MICROS POSAssist managers and Supervisors with daily duties such as scheduling of stationsFollow the procedures addressed in the training manualPerform other duties as management requests to service our guests. Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
Food and Beverage Outlets Host will be responsible for greeting and seating all guests; ensures all guests are welcomed with a warm, friendly, and enthusiastic greeting and seated comfortably to start their dining experience in accordance with Epicurean’s F&B standards and the Autograph Collection standards under the franchise of Mainsail Lodging & Development.Responsible for greeting guests in a friendly and genuine manner, escorting guests to tables, following all proper steps of serviceAbility to create a service experience for the guest that represents the F&B Outlets of Epicurean brandMonitors guests’ needs and the workflow of the restaurant and seats guests accordinglyMaintain and manages Outlet’s reservations in restaurant’s reservation systemHandles cash and credit transactions; accurately accounts for all receivables including cash, credit cards, and gift cards.Ability to converse with guests in a friendly, hospitable and informative manner Use a rotation method and track the sitting to ensure seating is fairReport to work on time and in proper uniform/approved attireWork as a team with all team members within the hotelCheck greeter station assigned for cleanliness of area Ensure the front of the restaurant is clean and all objects are dust freeCheck all tables to ensure they are set up and ready to be seated with guestsCommunicate to servers when seating tablesAssist servers when necessary and clears, sanitizes and sets tables as needed.Have knowledge of all areas within the hotelAbility to communicate to managers the flow of OutletsNever solicit tipsAttend monthly department meetings and daily stand upsAbility to use POS (point of sale) system Oracle MICROS POSAssist managers and Supervisors with daily duties such as scheduling of stationsFollow the procedures addressed in the training manualPerform other duties as management requests to service our guests. Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
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