At SSP Canada, we operate several restaurants at the Vancouver International Airport, including Whistler Taphouse & Grill, Lift Bar and Grill, Urban Crave, Sal y Limon, El Chiquito and more. We take pride in delivering exceptional service and offering a diverse range of culinary experiences to our guests.
At SSP, our Host/Hostess position is often the first face our guests see when they enter our restaurant. Our Hosts/Hostesses are experts at several things:
Making our guests feel at home from the moment they walk in Having warm, friendly smiles Respecting our customers Ability to answer questions about our restaurant and the airportIf you're looking for a place where you will meet hundreds of new people daily and make them feel welcome, come check us out! We have a unique work environment that you'll only experience at SSP America!
Here are some things you can expect as a Host/Hostess: Greet all guests in a courteous and professional manner and escort them to their table Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server) Assist guests with children and special needs, as required Present menus, answer questions and offer suggestions regarding food and service Inform servers and management of special needs and/or potential problems with guests Clear and reset counters or tables at conclusion of each course Ensure complete guest satisfaction Thank guests for their patronage upon exiting the restaurant
Skills and Requirements: Making our guests feel at home from the moment they walk in Having warm, friendly smiles Minimum 6 months' experience working in retail or food service environment High school diploma preferred Verbal and written communication Ability to read, speak, and understand the English language in order to communicate with guests and take orders Experience in dealing with problems involving customer service Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc. Food handlers permit as required by law
Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.