What will your mission be?

As a Host/Hostess you consistently deliver quality service to all our clients.

 

What will your daily life look like?

Hosting:

Support the team in their daily work by offering drinks and refreshments to clients Accompany clients & VIC in their journeys in the store: support sales team in appointments by searching products in the back of office etc  Present and support client animations and workshops in the store  Share stories and anecdotes about Hermès in relation with the in-store animation  Help clients visit the store by guiding them through Hermès universes

Conciergerie: 

Provide bespoke and high touch hospitality service to clients in collaboration with the sales team  Assist guests and clients with obtaining taxi or car service and support clients into cars assisting with their shopping bags or purchases as necessary Provide information about the neighborhood, store services and other customer inquiries Give information on current events in the city

What will you need to be successful?

At least 3 years of relevant customer facing experience in luxury retail or another high-end service environment Experience in event management is a strong asset Capacity to work collaboratively and in fast-paced environment with continuously changing priorities Ability to provide information about the neighborhood, store services and other customer inquiries A natural passion for people & service Ability to adapt to different cultures & a real sense of empathy A team player attitude to reach a common goal & go the extra mile Strong communication skills, offering warmth and graciousness in all interactions Fluent Danish and a very good command of English To be a quick learner with a strong sense of curiosity

 

What can we offer you?

You will be part of a collective adventure, joining a dynamic team with great spirit and high standards You will discover a growing house with a strong and family base and responsible values You will have the chance to build your bespoke career path  You will have the opportunity to bring & develop your own local client network