Barceló Coconut Island Beach Resort, Thailand
21 days ago
HOTEL GENERAL MANAGER - PHUKET (THAILAND)

Barceló Group is a family-owned company founded in 1931 by Simón Barceló in Mallorca (Spain). Our expansion to the world's major destinations, along with our clear growth strategy, has allowed us to position ourselves as the 2nd largest chain in Spain and one of the top 30 in the world in terms of the number of rooms.

Our commitment to ensuring the satisfaction of our visiting guests and the well-being of our entire team has been rewarded with the "Best Hotel Management Company in the World" award at the latest edition of the World Travel Awards, considered the Oscars of the international tourism sector.

Currently, Barceló Hotel Group has 270 urban and resort hotels with 4 and 5 stars, totaling over 60,000 rooms distributed in 24 countries. These hotels are marketed under four brands that allow us to provide our guests with a clear differentiating value in terms of both quality and service:

Royal Hideaway Luxury Hotels & ResortsBarceló Hotels & ResortsOccidental Hotels & ResortsAllegro Hotels

All of the above, combined with a clear spirit of sustainable improvement, enables us to look towards the future with optimism, always backed by the strength and international presence that have characterized the Barceló Group throughout its more than 90 years of business trajectory. Do you want to be part of our story? Join our team!

What will you do?

Management of property.Development of an operational strategy that is aligned with the brand's business strategy and lead its execution. Work with the team to put sustainable work processes and systems in place that support the execution of the strategy. Work in unison with HQ and ownership to develop the overall hotel strategy to maximise guest satisfaction, staff satisfaction and financial performance. Identify and analyse operational challenges and facilitate the development of solutions to prevent reoccurrence. Continuously review staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensure full compliance to hotel operating controls, SOP's, policies, procedures, and service standards. Maintain strong relationships with neighbours, vendors, and hospitality competitors. Lead all key property matters, including capital projects, customer service and refurbishment. Take insight into procurement processes for operating supplies and equipment and contracting with third party vendors for essential equipment and services. Ensure complete compliance with Occupational Health & Safety Act, fire regulations and other applicable legislation's, ensuring good safety practices of employees and guests, assisting in the maintenance of proper crisis and security procedures.Establishes and maintains applicable preventive maintenance programs to protect the physical assets of the hotel.Implement the SOPs optimally in the hotel and act as a flag ship establishment for the brand.

What are we looking for?

At least 10 years of experience in the executive management of operations, sales and marketing, food and beverage or related professional area of luxury hospitality.Is entrepreneurial, driven and motivating. A leader who has experience inspiring guest service.Displays strong, hands-on management skills; thrives in customer interactions.Responsible of the overall operation of the hotel to maximize performance, profitability and return on investment.Thinks critically and objectively; has excellent problem-solving skills and the ability to make quick decisions based on business demands.Understands and interprets hotel financial reports; generates and analyses budgets and extended reports.Has a passion for hospitality, demonstrated by a progressive career.Have an innate ability to think big, and small. * Blend creative entrepreneurialism, emotional intelligence and healthy competition with strategy and streamlined systems. * Be your own brand ambassador: Passion is believable. Authenticity is powerful. * Back to basics: Understand motives. Deliver above and beyond. * Community matters. Build One. Acknowledge it. Lead by example. Value your people. * Represent ownership. * Set up and maintain systems so that you have the time and creative bandwidth to continue innovate.

Your benefits:

*You will have the opportunity to work in a flexible, collaborative, and responsible work environment, surrounded by the best colleagues.

* Why limit yourself to one location when you can move between countries and work in different areas of the company? At Barceló Hotel Group, we offer you geographical mobility and the chance to gain knowledge about various products and services throughout your career.

* We understand that a committed and experienced team is essential for growth. That's why we have specific career plans available in different areas of the company, which you can join.

*You will have access to the best training programs in the market, tailored to your position within the company. Additionally, because we strongly believe in personal development, we provide a wide range of open training activities through our Barceló Campus e-learning platform.
* We invite you to explore Barceló Responsible, our Corporate Responsibility brand. This initiative encompasses numerous actions related to social, economic, and environmental development in all the locations where our company operates. We want you to join us in our commitment to building a better future!

As one of our greatest challenges is ensuring your happiness, being part of the Barceló Hotel Group team comes with additional advantages and benefits, including:

1. Exclusive discounts on hotels and travel for you, your family, and friends.
2. Access to a health insurance policy with numerous advantages and special conditions for the Barceló group.
3. Ongoing discounts with various companies related to leisure and free time.
4. Special offers with product and service companies.
5. Exclusive agreements with different training and business schools

Contract type:Fijo
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