Hotel Overnight Front Desk Agent
Whim Hospitality
The Camp Lucy Night Auditor is responsible for performing close of day scenarios for the hotel and accounts for daily activity by organizing and verifying information; identifying and correcting discrepancies; posting accounts; running and distributing daily reports.
Hours: 11 pm to 7 am, Part Time, Sunday and Monday nights and occasional relief for vacations.
Attire: Polished, Camp Lucy Polo with khaki or black pants, comfortable walking shoes, and name tag to be worn at all times
Responsibilities:
+ To produce accurate and timely reports and correctly handle all cash transactions
+ To follow all specified procedures to reconcile cashier’s reports with the F&B system each night, researching and posting any unresolved tickets from the day shifts.
+ Assist with breakfast set-up and creation of some food and beverage items
+ Keep a clean and tidy workspace for the Front Office
+ Close out the cash drawer after each shift
+ Balance and audit for accuracy room revenue, food and beverage revenue, cashier’s reports, and guest and house accounts and telephone revenue; assisting with the preparation of all reports relevant to daily revenues.
+ Transmit credit card batches
+ Complete and transmit daily management and accounting reports and supporting documents
+ This position will assist with guest emergencies and evacuations during night time hours
+ Respond to, and assist guests with housekeeping related requests
+ May assist with other duties as assigned
Requirements
+ Must be able to communicate verbally and written in English
+ Must be willing to work overnight shift, holidays and weekends
+ Knowledge of basic accounting principles
+ Outstanding customer service skills
+ Microsoft Office knowledge
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