Welcome page Returning Candidate? Log back in! Hotel Sales Manager Job ID 2025-126902 Property Hollywood Casino Bangor Location US-ME-Bangor Type Regular Full-Time Category Hotel Operations & Retail WE LOVE OUR WORK.

 

Actively procures group and corporate business for the hotel and meeting rooms by any and all means available including but not limited to net working with trade associations, professional organizations, corporations, tour and travel organizations and cold calls.  Follows up on all inquiries from internal/external customers needs in both verbal and written forms of communication expediently.Respond timely to all RFP’s submitted by CVB and local agencies and associationsConducts tours of the facility and meets with prospective clientsResponsible for coordinating and handling all arrangements for groups functions.  Booking of functions, appropriate menu planning, room set up and tear down and other special needs for the group such as golf outings and transportation.In coordination with Hotel Operations and Marketing, sets pricing so that this business is profitable for all business units.Responsible for communicating group activity across departmental lines within the property for the successful completion of a group stay, including but not limited to distribution of Banquet Event Orders (BEOs) and group resumes.Works closely with Marketing to assist in the coordination all internal marketing events utilizing banquet space and banquet servicesMust be able to develop proficiency with the front office property management systems and  Delphi Sales and Catering software to produce, manage and update all BEO’sSet up group room blocks within LMS and Delphi, monitor progress through contracted cut off datesResponsible for hiring and scheduling, training and supervision of banquet staffOrders and inventories all supplies related to banquet and group businessDevelop and monitor budget related to group business.Prepares group sales contracts and performs credit checks.Implements and monitors controls designed to assure full compliance with federal, state, corporate and property mandatesResponsible for oversight of all employees assigned to meeting rooms.  Although not directly responsible, must insure that other departments involved in group functions successfully carry out their tasks related to a particular function. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Other duties may be assigned.

 

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Bachelor's (B.A./B.S.) or equivalent preferred.  Five years related experience in hotel sales, group sales or catering management.  Must be computer literate and proficient in Microsoft Excel and Word.Ability to read, analyze, and interpret routine business documents. Ability to respond effectively to sensitive inquiries or complaints. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.  Must be very detailed oriented.Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret a variety of instructions in mathematical or diagram form and deal with several abstract and concrete variables.Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces STAY IN THE GAME. FOLLOW US.

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Equal Opportunity Employer

 

 

 

 

 

 

 

STARTING SALARY Starting at $50,000 plus quarterly bonus Connect With Us! Not ready to apply? Connect with us for general consideration.