Job Description

Hotel Services Manager

Ashtead Hospital – Ashtead - Surrey

Full Time – 37.5 hours per week

With the planned retirement of the existing postholder, Ashtead Hospital has a vacancy for a combined Hotel and Stores Manager. This role covers a wide portfolio of services and will offer the right candidate the opportunities to develop their management career in a dynamic and positive organisation.

The role

As the Hotel Service Manager this is a key Head of Department role across Ashtead Hospital.

The postholder:

Leads the delivery of supplies, stores services for the hospital and provide subject matter expertise to the hospital Senior Leadership Team and Heads of Department.

Manages the housekeeping service ensuring that a consistent, responsive and outstanding service is delivered across the site.

Manages the delivery of services across a wide portfolio of other support ‘hotel’ services including, but not limited to, portering, waste management, site security, inter hospital vehicle delivery services, site decoration and car parking.

As a Head of Department the postholder is expected to participate in inter departmental and wider initiatives across Ramsay to develop and embed best practices. 

What you will bring

Familiarisation of supplies and store systems.

Management of People and Teams.

Budget management and/or at least familiarity in utilising supporting information to make informed business decision.

An ability to plan and manage workload and flows effectively and organise manpower resources utilising rostering and human resources systems to meet these needs.

Quality management and service improvement techniques.

Detailed understanding of the SAP system or equivalent.

Capability to act up and deputise for the Head of Operations.

Demonstrated Computer Skills (particularly MS Office Packages).

Sound written and verbal communication skills.

Proven ability to work effectively in a team environment and independently as required.

Flexibility, adaptability and versatility to meet the changing needs of the business.

Demonstrated Customer Service skills to external internal customers.

Benefits

25 Days Leave + Bank Holidays

Buy & Sell Flexi Leave Options

Private Pension where Ramsay will match up to 5% after a qualifying period

Flexible shift patterns available where possible

Enhanced Competitive Parental Leave Policies

Private Medical Cover with option to add partner & dependants

Life Assurance (Death in Service) x3 base salary

Free Training and Development via the Ramsay Academy

Free Parking on site (where possible)

Subsidised staff restaurant (where possible)

Concerts for Carers

Employee Assistance Programme

Cycle2Work scheme available, in partnership with Halfords

The Blue Light Card Scheme

About us

Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 8 countries, with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision “People caring for People”. We know our people are our greatest asset, our business is growing and we would like you to join us.

If you would like to have an informal call regarding the role in the first instance, please contact Dominic Wright on 07570 779397.

We care.
 

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
 

“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.