House Call Program Manager New York, NY (http://maps.google.com/maps?q=New+York+NY+USA) Description Coalition of Asian American Independent Practice Association (CAIPA) is dedicated to enhancing the health and wellness of Asian Americans in the greater New York area by providing quality and cost-effective care through the CAIPA provider network. Our successful House Call program is seeking a dynamic and experienced House Call Program Manager to oversee the daily operations of our growing Risk Assessment program. We are committed to providing exceptional support to our patients in the comfort of their homes and are looking for a passionate individual to help us achieve our goals. Job Description The House Call Program Manager is responsible for the overall efficiency and success of our home and office-based risk assessment program. This role involves a combination of operational management, team leadership, and strategic planning. This position offers a flexible work arrangement with a combination of in-office and remote work. Occasional travel within the NYC area may be required. Responsibilities: + Program Management: + Oversee daily operations of the house call program + Develop and implement strategies to enhance patient experience and satisfaction + Monitor program performance metrics and identify opportunities for improvement + Team Leadership: + Manage and develop a high-performing team of clinical and administrative staff + Assist in the onboarding process and interviews for new hires + Foster a positive and collaborative work environment + Provide leadership and support to team members + Operational Efficiency: + Support scheduling staff in optimizing scheduling and routing to maximize clinician productivity + Manage inventory of medical supplies and equipment + Ensure compliance with all relevant regulations and standards + Strategic Planning: + Identify and implement growth opportunities for the house call program + Collaborate with other departments to ensure seamless operations + Develop and implement quality improvement initiatives + Communication: + Maintain open and effective communication with patients, clinicians, staff, and external stakeholders + Provide regular updates on program performance and goals Requirements + Bachelor's degree in healthcare administration or related field preferred + Minimum of 3 years of experience in healthcare management or operations + Strong leadership and interpersonal skills + Excellent organizational and time management abilities + Proficiency in computer systems and software applications + Bilingual in Chinese (preferred) Benefits: + Medical, Dental, Vision Coverage + 401k 6% Employer match + Hybrid Work Schedule + Unlimited PTO + 13 Paid Holidays Salary 68k -80k