Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing "Gracious Hospitality" and efficient service to all guests. The following is just a few of the responsibilities of the position, but not all inclusive: + Ability to plan, prioritize, organize, maintain concentration, and complete all work assigned.. + Ability to perform job functions with minimal supervision. + Ability to work cohesively with co-workers as part of a team. Be a Team Player and encourage the teamwork attitude among staff. + Keep work area clean and neat, free from dust and litter. + Loads carts with supplies needed to perform duties. + Cleans all guest rooms as assigned within the required time limit. Duties in each room include: + Change bed linens and makes bed. + Vacuum carpet. Moves furniture as needed to clean. + Dust and clean all furniture including picture frames, bed frames, lamps, TV's, armoires, desks, etc. + Clean mirrors, surfaces, windows, walls, etc. + Thoroughly clean bathroom area by washing the shower/tub, sink, floor, toilet, etc. + Replace room amenities such as bathroom supplies, drinking glasses, writing supplies, etc. + Empties wastebaskets. + Ensure guest room set up complies with standards. + Reports any discrepancies in room status, why room was not completed, etc. to Inspector. + Turns in all Lost & Found items following the standard procedures. + Fills out assignment sheet as each room is completed. + Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered. + Interacts with guests to answer questions and provide necessary services. Refers guests to other staff members if needed. + Be familiar with the operating procedures of all other areas of the hotel, cooperating fully and in a friendly manner with those areas to assure customer satisfaction. + Ensure areas are free of safety hazards and performs all duties in a safe and efficient manner. + Ensures total guest satisfaction. + Follow supervisor's instructions and performs other duties as directed or assigned. Job Requirements Qualifications + High School diploma or equivalent and/or experience in a hotel or a related field preferred. + Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. + Ability to stand during entire shift. + Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.