GCI's Housekeeper will perform various housekeeping tasks for guest lodging facilities at GCI’s Agulowak Retreat. Maintain adequate inventory of linens and cleaning supplies, stock guest snack and beverage items, set up daily coffee/tea service in guest buildings. Interact with guests ensuring a quality experience. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: + Perform daily housekeeping tasks including changing bedding, cleaning bathrooms, sweeping, straightening guest rooms, common areas, and kitchens. + Launder bedding and linens and keep an adequate inventory of clean linens for guest use. + Perform periodic window cleaning, dusting, sweeping, mopping, and other deep cleaning tasks of guest facilities. + Assist Server & Housekeeper as needed. + Set-up and maintain daily coffee/tea service in all guest cabins. + Stock beverage coolers and guest snack items. + Wash dishes associated with guest beverage service, ensure an adequate supply of clean dishes for guest use. + Light and maintain fireplace and woodstoves in guest facilities. + Periodically straighten guest common areas, decks, and sauna building throughout the day. + Interact with guests and assist them in taking advantage of Retreat activities. + Answer telephone and take messages for Retreat guests and staff. + Assist with organization and maintenance of Retreat supplied guest outdoor apparel. + Assist in maintaining Retreat flowerpots and beds. + Possess a thorough understanding of how a Retreat operates and what tasks must be performed to accomplish operational objectives and ensure high quality service for guests. + Possess basic housekeeping skills and knowledge regarding the safe use of various cleaning tools, equipment, and chemicals. + Knowledge of and ability to implement company safety procedures and Retreat safety policies. + Ability to prioritize tasks, work both independently and as a team, and to communicate effectively with Retreat guests and staff. COMPETENCIES: + ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. + BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles. + COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. + COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. + COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI’s Code of Business Conduct & Ethics. + CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. + RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. + RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. + SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. + TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent. Minimum Qualifications: Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis + High School diploma or equivalent. + Minimum of one (1) year of experience in a position with a similar range of duties and responsibilities. * + Completion of the following company provided courses within 30 days of start date: + First Aid/CPR/AED certification. Preferred: + Telecommunications experience. + Other relevant telecom industry or job specific certifications. DRIVING REQUIREMENTS: + This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: + This position requires living and working at a remote Alaskan retreat for a period of approximately five (5) months (room and board provided). + Transportation to and from the retreat requires traveling by small aircraft and/or boat. + Must be willing and able to work seven (7) days per week. + Position is physically demanding, requiring daily long hours of standing, moving, bending, and reaching. + Some duties involve exposure to cleaning agents, solvents, chemicals, and working outdoors in various Alaskan weather conditions. + Must be physically capable of safely and effectively performing a variety of functions involving moving, transporting, positioning, and maneuvering equipment, supplies, and loads of up to 50 lbs. + Must be physically capable of performing job duties safely and effectively, such as cleaning, serving, and stocking. + Ability to work shifts as assigned. + Ability to accurately communicate information and ideas to others effectively. + Physical agility and effort sufficient to perform job duties safely and effectively. + Ability to make valid judgments and decisions. + Available to work additional time on weekends, holidays, before or after normal work hours when necessary. + Must work well in a team environment and be able to work with a diverse group of people and customers. + Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Diversity, Equity, and Inclusion: At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.