POSITION PURPOSE:
To provide clean and properly stocked guest rooms in a timely manner to meet established standards of quality, service and cleanliness.
ESSENTIAL FUNCTIONS:
1. Clean guestrooms in an efficient manner up to 480 credits per day within allocated time per room.
2. Participate in the AYS phone system to report problems.
3. Change bed linens if wrinkled, each check out, stained and torn linen.
4. Dust furniture, empty wastebaskets, and clean mirrors and pictures.
5. Clean bathroom and vanity areas using prescribed procedures.
6. Use commercial push-vacuum and report any maintenance issues with vacuum.
7. Responsible for the organization and re-stocking of cart(s) when shift is complete.
8. Assist with quarterly and seasonal cleaning duties.
9. Pick up trays in assigned hallway and make sure hallway is cleared at the end of each scheduled shift.
10. Report any maintenance problems, safety concerns, or injuries to supervisor.
11. Turn in all lost and found items to supervisor.
12. Follow all Marcus Hotels and Resorts policies and procedures, OSHA standards and procedures, Marriott Standards, and key control procedures.
13. Maintain condition and cleanliness of assigned closet space and rooms.
14. Attend all scheduled mandatory Housekeeping Department meetings, trainings and hotel meetings.
15. Perform all other related duties and special projects as requested and/or assigned.
POSITION REQUIREMENTS:
1. Must be able to use all cleaning equipment and materials.
2. Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure.
3. Physical stamina to complete repetitive manual labor tasks.
4. Must be able to use all body limbs to 100% capacity
5. Must be willing and able to smile.
6. Must be able to lift, push, pull and or carry up to 50 lbs.
7. Must be able to represent the company in a professional, well-groomed and courteous manner.
8. Must be able to stand, walk, bend, kneel, lift, grasp, stretch, and use a vacuum and push a cart on a regular and extended basis.
9. Basic English communication skills preferred.