At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Hours: 2:30p-11p and 10:30p-7a
Job Summary
Summary<br>Responsible for providing support services and assistance in maintaining cleanliness and orderliness by ensuring a clean and hygienic environment for the guests, patients, or occupants.<br><br>Does this position require Patient Care?<br>No<br><br>Essential Functions<br>-Performing routine cleaning tasks such as sweeping, mopping, dusting, vacuuming, and disinfecting surfaces. <br>-Handling and maintaining linen supplies, including changing bed linens, replenishing towels and toiletries, and collecting and sorting soiled linens for laundry services. <br>
-Properly disposing of trash, recyclables, and hazardous materials according to established procedures and regulations. <br>
-Monitoring and restocking supplies and amenities such as toiletries, towels, cleaning products, and other necessary items. <br>
-Maintaining accurate records of cleaning activities, including daily cleaning logs, room occupancy status, maintenance requests, and other relevant documentation. <br>
-Following established safety protocols, including the use of personal protective equipment and the proper handling and storage of cleaning chemicals. <br>
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
Customer Service Experience 1-2 years preferred or Housekeeping Experience 0-1 year preferred
Knowledge, Skills and Abilities
- Familiarity with different cleaning techniques, equipment, and products.
- Strong attention to detail to ensure thorough cleaning and maintenance of the assigned areas.
- Ability to prioritize tasks, manage time effectively, and meet deadlines.
- Customer service skills to ensure guest/patient satisfaction.
- Ability to follow instructions and work well with others.
- Trustworthiness and a strong work ethic to maintain confidentiality and handle sensitive information appropriately.
Additional Job Details (if applicable)
Physical Requirements
Standing Frequently (34-66%)Walking Frequently (34-66%)Sitting Occasionally (3-33%)Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)Pushing Occasionally (3-33%)Pulling Occasionally (3-33%)Climbing Occasionally (3-33%)Balancing Frequently (34-66%)Stooping Occasionally (3-33%)Kneeling Occasionally (3-33%)Crouching Occasionally (3-33%)Crawling Occasionally (3-33%)Reaching Occasionally (3-33%)Gross Manipulation (Handling) Frequently (34-66%)Fine Manipulation (Fingering) Frequently (34-66%)Feeling Constantly (67-100%)Foot Use Rarely (Less than 2%)Vision - Far Constantly (67-100%)Vision - Near Constantly (67-100%)Talking Constantly (67-100%)Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
2014 Washington Street
EEO Statement:
The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.