Summary

Responsible for cleaning the facility to meet all standards of cleanliness and to ensure a clean, safe, healthy environment for all residents, visitors and staff.     Cleans assigned areas using established institutional cleaning techniques for a healthcare facility.  Washes floors, walls, furnishings, patient rooms, offices, corridors, public areas using dust mops, wet mops, vacuums and similar cleaning aids.  Maintains restrooms in clean, sanitary condition.  Replenishes supplies such as towels, toilet tissue and soap.  Collects trash throughout the facility and maintains outside holding area in a clean, sanitary condition.  Shampoos upholstered furniture and carpets as needed.  Removes and re-hangs drapes/cubicle curtains as needed. 
Understands and abides by Levindale's Customer Service Commitment.  Make Great First Impressions.  Acknowledge and greet customers, makes eye contact and wears their name badge appropriately.  Show Care and Concern.  Stop and actively listen to what people are saying and treat them as if meeting their needs is the most important thing you have to do today.  Be a Team Player.  Trust, respect, support and assist your coworkers, patients/residents and family members.  Speak positively about your team and address conflicts effectively.  Own the Problem.  Stick with it until the problem is resolved to the customer’s satisfaction.  Strive to exceed expectations and adopt a “Can Do” attitude. 
Communicate proactively and positively to all customers in an effective manner.  Act like an Owner.  Show pride in your team and take initiative to make things better.  Assume responsibility and embrace change.  Be Professional.  Comply with your department dress code, wearing your name badge at chest level at all times.  Keep It Quiet.  We are a healthcare environment, speak in soft tones whenever possible.  
Promotes and supports Levindale's culture change journey.  Attends the training on and actively demonstrates Person First behaviors, principles and practices.  Supports a Quality of Life by building relationships with residents/patients and actively participating 
in the areas of environment of care, the dining experience, safety and meaningful patient/ resident activities.  Participates in Neighborhood/Kibbutzim meetings and activities. 

Additional Information

As one of the largest health care providers in Maryland, with 13,000 team members, We strive to CARE BRAVELY for over 1 million patients annually. LifeBridge Health includes Sinai Hospital of Baltimore, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital and Grace Medical Center, as well as our Community Physician Enterprise, Center for Hope, Practice Dynamics, and business partners: LifeBridge Health & Fitness, ExpressCare and HomeCare of Maryland.