**Your day-to-day** Be a friendly face - you’ll be happy to help if someone needs a toothbrush or directions for example Utilising HotSOS request system for internal requests Attending to guest requests in a timely manner, and recording guest preferences as they arise Check out, service and deep cleaning of rooms, and public areas in line with brand standards and the IHG Clean Promise Maintaining equipment and pantries daily, ensuring cleanliness and accurate par levels Taking control of linen stores – stocking up with clean linen and removing dirty linen, ensuring rejected linen is placed aside Participate in monthly stocktake of housekeeping equipment and stock Notify maintenance immediately of any repair needs At times you may be asked to work closely with the Maintenance Manager, assisting with basic tasks You will need a solid understanding of safe working habits and chemical handling Champion the identification and reporting of hazards, and evaluate risks associated with them, and design and implementation of hazard control measures Meet daily productivity and targets set by the Hotel, as directed by your leadership team Keep up to date on room servicing and progress to your leader Accurately log and store all lost property, according to hotel policy and procedure Environmental sustainability is a key metric for the Hotel to adhere to – Be responsible to assist with business goals that reduce environmental impact A team player, ability to work in a fast-paced environment and prioritise workloads Assist with other duties as directed Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.