About Hilton Auckland

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Our nautically-inspired hotel sits on the end of Princes Wharf, home to a wide variety of fine shops, restaurants, and bars. Hilton Auckland offers the most spectacular harbour views and features 187 stylish guest rooms, renowned One Hat restaurant FISH, iconic Bellini Bar and seven conference spaces.

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About the Role

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We are looking for a full-time Housekeeping Coordinator to become part of our Housekeeping team at Hilton Auckland. You will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel to deliver an excellent stay experience for all our guests. This is a physical role for someone who enjoys hardworking, has an eye for detail, a positive attitude and the ability to lead teams. 

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Do you have a passion for delivering excellent Guest and Team Member experiences along with a love for orderliness and cleanliness, we would love to hear from you!

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What will I be doing?

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This role involves: 

\n\nBack of house coordination such as stocking, key & boards distribution, allocations\nCoordination with supervisors for room release and meeting arrivals\nAllocate work duties to Team Members\nPerform routine inspections of all check out rooms and spot checks of all occupied rooms\nReport and follow up on any maintenance defects or other issues\nInspect, routinely, service areas, storerooms and corridors\nSchedule and supervise deep cleaning and any other projects\nManage and train Room Attendants and other Team Members to ensure their performance is to the standards required\nManage, efficiently, stock control and the maintenance of equipment\nProvide excellent Guest service, including VIP and other special requirements\nEnsure the adherence to hotel brand standards at all times\n

What are we looking for?

\n\n1+ year experience similar role within a 5-star hotel environment\nProficiency with computers - Microsoft Office Excel, ONQ\nExperience with allocations \nKnowledge of chemicals and ability to train team member on their product knowledge\nA friendly and outgoing personality with a proactive, \"can do\" approach\nWell organised and attention to detail\nPhysically fit to perform the role\nFlexible availability with working in weekends and during holidays\n\n

Hilton Benefits

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As a Hilton team member you can expect to receive:

\n\nTeam member and Friends & Family discount on global Hilton room rates\nDiscounts of up to 25% on products and services in participating Hilton outlets\nAccess to Hilton University training, offering more than 2500 learning programs\nAccess to an Employee Assistance Program (EAP)\nCareer development opportunities\nComplimentary staff meals whilst on duty\nLaundered dry cleaning services \n\n

 

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What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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If this sounds like you, please click on APPLY NOW!