JOB SUMMARY:

Assists with the overall day-to-day operation of a diverse work force in the Housekeeping Department. Acts as a liaison with Cintas uniform program. Creates a great time by ensuring that the highest level of guestroom cleanliness is achieved and maintained. Performs all duties in accordance with Caesars Entertainment policies and within the realm of the Mission Statement.

ESSENTIAL JOB FUNCTIONS:  

Lead an organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies. Identify compliance risks and take actions necessary to eliminate or minimize risks. Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior. Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct. Inspects guestrooms to ensure the highest cleaning standards are met. Provides counseling and supports team members in meeting their responsibilities and becoming part of the team. Interviews applicants and hires qualified candidates. Executes and issues notices of disciplinary action. Ensures all team members follow hotel policies and procedures. Expedites and oversees special requests from the Front Desk. Attends management meetings. Develops teams and its members. Motivates employees to provide superior customer service to our guests. Monitors job performance daily. Meets the attendance guidelines of the job and adheres to departmental and company policies. Perform any additional duties as directed by the Vice President of Hotel Manage and motivate all Housekeeping Team Members with daily supervisor to include staffing, scheduling, training and discipline. Maintain an approachable and visible management presence with all staff and managers.

QUALIFICATIONS:  

Previous supervisory experience is required. Strong written and verbal skills are required. Excellent interpersonal, customer service, organizational, team building, and problem solving skills are required. Knowledge of the Culinary contract is preferred. Must demonstrate the ability to lead, guide, direct, develop, and motivate people at all levels. Must possess strong people skills with ability to problem solve through listening and responding to the needs of team members. Knowledge of Housekeeping operation is necessary. Knowledge of computers and typing skills are essential. Must have a good understanding and working knowledge of chemical and cleaning supplies and techniques/equipment, including MSDS and OSHA guidelines would be beneficial. Must be able to converse, understand, read, and write in English. Must be able to calmly handle all situations. Must be willing to work any day of the week and any shift when required. Must be able to get along well with coworkers and work as a team. Must present a well-groomed appearance

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:  

Must be able to perform the physical job duties of line employees in emergency situations. Must be able to work independently and with coworkers. Must be able to respond calmly and make rational decisions when handling guest and employee conflicts. Must be able to speak distinctly and persuasively to others. Must be able to stoop, bend, push, pull, and carry up to 75 pounds. Must be able to maneuver in hotel/casino areas, up and down stairs and reach above shoulder level. Must have good finger movement and rotating wrist motion. Must be able to tolerate cleaning chemicals, without developing an allergic reaction. Must be able to work in areas containing second hand smoke. Must be able to operate equipment, including: vacuum cleaners, floor machines, carpet extractors, computer, copy machine, typewriter, mop, and broom.

 

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. 

Caesars Entertainment reserves the right to make changes to the job description whenever necessary.

As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended.  Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.