Housekeeping Floor Supervisor
Rosewood Hotels and Resorts
Job Description Role
We are currently looking for a Housekeeping Floor Supervisor to join our team of Housekeeping associates at Rosewood London. The are entrusted with leading a team of associates on their allocated floor to ensure all guest rooms and suites are prepared in line with Rosewood standards.
Key expectations of this role areOverseeing the cleanliness and maintenance of approximately 50 rooms per shift efficiently. Effectively leading the team of housekeepers and floor porters to deliver an engaging, refined and intuitive service.Ensuring all guest rooms, guest floors, public areas, fire exits, stairways, service areas and service rooms are maintained to the hotel’s standards.Utilising the internal communication device to allocate and prioritise tasks of your team.
ProfilePaying close attention to detail by not comprising on quality standards.Having a passion for guest service and taking ownership of the guest and associate experience.Possessing a good understanding of how to lead small teams effectively.Being organised and proactive in managing and completing tasks.
All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.
Benefits28 days paid holidays per annum including Bank Holidays, increasing to up 35 over timeCompany pension scheme and life assurance12 complimentary room nights and F&B discount worldwideCareer development opportunitiesFree meals on dutySeason ticket loan
We are currently looking for a Housekeeping Floor Supervisor to join our team of Housekeeping associates at Rosewood London. The are entrusted with leading a team of associates on their allocated floor to ensure all guest rooms and suites are prepared in line with Rosewood standards.
Key expectations of this role areOverseeing the cleanliness and maintenance of approximately 50 rooms per shift efficiently. Effectively leading the team of housekeepers and floor porters to deliver an engaging, refined and intuitive service.Ensuring all guest rooms, guest floors, public areas, fire exits, stairways, service areas and service rooms are maintained to the hotel’s standards.Utilising the internal communication device to allocate and prioritise tasks of your team.
ProfilePaying close attention to detail by not comprising on quality standards.Having a passion for guest service and taking ownership of the guest and associate experience.Possessing a good understanding of how to lead small teams effectively.Being organised and proactive in managing and completing tasks.
All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.
Benefits28 days paid holidays per annum including Bank Holidays, increasing to up 35 over timeCompany pension scheme and life assurance12 complimentary room nights and F&B discount worldwideCareer development opportunitiesFree meals on dutySeason ticket loan
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