The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
It is the primary responsibility of the Housekeeping Floor Supervisor to oversee the day-to-day operations of assigned floors to ensure the overall cleanliness of property rooms. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.

THE DAY-TO-DAY:

Supervises GRA’s, Housepersons, assigned floors and ensures all rooms and hallways are cleaned to Company standards

Creates a good work environment that promotes teamwork, mutual respect, and employee satisfaction and properly utilizes performance feedback, recognition, training, and adherence to company policies, legal requirements, and collective bargaining agreements

Supervises Housekeeping employees to ensure they are alert to all their duties and adhere to Company and Housekeeping policies and procedures

Inspects the required number of guest rooms on a daily basis to ensure Guest Room Attendants (GRA’s) are conforming to the sanitation requirements of health laws and standards set by the Company

Maintains records including repairs needed, lost and found items, and quality of work completed by employees

Instructs employees on the products used for cleaning in accordance with Occupational Safety and Health Administration (OSHA) chemical Right to Know standards

Submits required number of hallway evaluations to the Assistant Housekeeping Manager

Reports all work orders to status and any follow required

Utilizes proper procedures for entering/cleaning a guest room

Resolves guest complaints in a timely manner

Completes daily worksheets, reports accurately and in a timely manner

Issues and retrieves all master keys, cellphones, and two-way radios at the beginning and end of each shift

Assist in projects assigned by the Asst Housekeeping Manager

Meet productivity standards for your position ensuring each GRA completes the amount of credits required

THE IDEAL CANDIDATE:

High School Diploma, GED, or Equivalent

Two (2) or more years of experience in Housekeeping in a resort setting

Ability to work various shifts, including holidays and weekends

Bilingual

Proficient with computers, Microsoft Word, and other programs

Excellent guest service experience

Ability to lead and mentor a team

THE PERKS & BENEFITS:

Wellness incentive programs to help you stay healthy physically and mentally

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

Health, dental, and vision care

Free meals in our employee dining room

Free parking on and off shift

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11175

Are you ready to JOIN THE SHOW? Apply today!