Housekeeping Inspector
Xanterra Leisure Holding, LLC
Overview Live. Work. Explore. as a part of our Lodging team at The Grand Hotel at the Grand Canyon! Are you enthusiastic about caring for the comfort of guests while creating memories that last a lifetime? The Grand Hotel at The Grand Canyon - the only 3-diamond hotel in Tusayan, Arizona - has 121 standard and deluxe rooms, a retail store and the Canyon Star Steakhouse and Saloon. No matter what your job is, you play an essential role in providing warm and friendly hospitality to our guests! We’re hiring a Housekeeping Inspector to Live. Work. Explore. just one mile from the entrance to the iconic south rim of Grand Canyon National Park! Job Summary: The Housekeeping Inspector will examine and complete assigned section of guest rooms to ensure adherence to company standards and quality guest service. The Details: Position Type: Full-Time, Year-Round Pay:$16.80/hr Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays) Why The Grand Hotel at the Grand Canyon? We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the only 3-diamond hotel in the region and one of the few area hotels with an indoor heated swimming pool and hot tub. Life at The Grand Hotel: Low-cost employee housing (dormitory-style) and on-site employee meals (cafeteria-style) Free on-site laundry facility, free shuttle service, Wi-Fi, and satellite TV A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities Meet people of all ages from all over the country and world! Benefits and Perks: Free entry to Grand Canyon National Park Free Grand Canyon Railway Train rides Planned employee trips and activities Exclusive retail and dining discounts at The Grand Hotel and other Xanterra properties 15% Verizon service/products discount Access to hotel fitness center and pool $350 Referral Bonus Program The adventure of a lifetime! Responsibilities Fully understand and support Xanterra Mission Statement and Core Values. Focus on always providing exceptional quality of service to guests while maximizing profitability, both in how work is conducted and quality of work. Inspect daily, entire assigned section (guest rooms, linen rooms, hallways, grounds etc.) to ensure cleanliness, safety, and proper condition to meet or exceed departmental and company standards. Report condition and status of guest rooms to Front Desk in an efficient and timely manner. Maintain and uphold all company policies, assist in the development of assigned employees through training and performance enhancement. Report to Executive Housekeeper on the performance and/or behavior of the employees assigned to the inspector. Assume duties of a GRA when necessary and able to effectively carry out duties of any assigned inspector shift. Control keys, master, and guest room keys, and maintain security of all guest rooms, both occupied and unoccupied. Enforce safety regulations, precautions, and information to provide a safe working atmosphere for self and employees assigned. Communicate effectively with Executive Housekeeper, Front Desk personnel, Bell Attendant staff, maintenance and other departments and guests. Participate in established programs designed to further professional growth and development. Adhere to all prescribed Company, statutory/regulatory policies, and procedures such as safety, risk management and environmental policies. Other duties as assigned. Qualifications Knowledge of rooms and hotel layout The Grand Hotel property, including general knowledge of available services with the ability to convey information to the guests. Previous experience in a housekeeping or custodial position. Physical Requirements include: Constantly walk. Frequently stand, reach outward and above shoulder, bend, lift/carry up to 20 lbs, and push/pull up to 100 lbs. Occassionally sit, climb, crawl, squat/kneel, and lift/carry uup to 100 lbs. Work hours may include nonstandard workweek, overtime, varying shifts, and call out coverage. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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