About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Perched on a rocky promontory high above the Ionian Sea, the iconic San Domenico Palace welcomes you to a 14th-century convent reimagined. Swim in our clifftop infinity pool, stroll in magnificent Italian gardens, soak in the history, savour Michelin-starred dining and escape into a Four Seasons world of timeless beauty.About the role:
As an Housekeeping Intern, you will support the Housekeeping department in maintaining the highest standards of cleanliness and guest satisfaction. You will assist the Room Attendants and the Leadership team in ensuring guest rooms are prepared to the highest standards set by Four Seasons Hotels. You will also handle guest interactions and requests with professionalism and hospitality.
What will you do:
Conduct yourself in a professional manner at all times, adhering to the established standard of conduct, house rules, fire regulations, and department procedures and policies.Assist in checking for maintenance work orders and reporting them to the Housekeeping Department.Help receive and complete guest requests on the floors, such as providing extra pillows and blankets.Support the housekeeping team in general cleaning tasks and special projects.Conduct spot checks under supervision to ensure proper procedures are being followed.Assist in inspecting VIP and Special Attention rooms to ensure all special requests and amenities are completed.What you bring:
A keen interest in the hospitality industry and a desire to learn about housekeeping standards and service sequences.An empathetic and caring approach, with a talent for maintaining high cleaning standards and hygiene practices.Excellent interpersonal, communication, and relationship-building skills to work effectively with cross-functional teams.A high level of integrity and transparency, with a passion for service and an exceptional eye for detail.Fluency in English and Italian. Knowledge of a third language would be an advantage.What we offer:
500€ monthly expense reimbursement
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at our Employee Restaurant
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Employee Recognition Programs
Opportunities to build a successful career with global potential
Schedule & Hours:
This is a full-time position
This position is based at the San Domenico Palace in Taormina. You must possess the legal right to work in Italy.