The iconic Hilton Hawaiian Village is looking for a Housekeeping Manager to join the housekeeping team.

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Situated on 22 acres along Waikiki's broadest stretch of sand with 2,860 rooms and 17 food and beverage outlets, this premier meeting destination offers over 150,000 sq. ft. of function space and Waikiki's most unique meeting and event venues.

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Our team members cherish our award-winning culture, which includes great benefits such as competitive health plans, career advancement opportunities, and the Go Hilton Travel Discount program. We are confident you will enjoy being part of a team that was ranked #1 on the Great Places to Work and Fortune’s World’s Best Workplaces list!

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The ideal candidate should have at least one year of supervisory or management experience, preferably within a hospitality environment. Experience working in a unionized setting is a plus, along with flexibility in scheduling and availability to work overnight shifts.

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The annual salary is $65,000

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What will I be doing?

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A Housekeeping Manager is responsible for ensuring the housekeeping department staff cleans and maintains guest rooms and public space in accordance with client/guest expectations and Hilton's standards of product and service. Specifically, you would be responsible for performing the following tasks to the highest standards:

\n\n\nPlans, organizes, monitors and oversees operational and department activities to ensure compliance with quality assurance standards set by the hotel\n\n\nOversees and carries out the visual, tactile, olfactory, and auditory inspection of VIP rooms, guest rooms, corridors, lobbies, function rooms, public facilities, laundry areas, restaurants, lounges, etc. for cleanliness and appearance\n\n\nInterviews, hires, trains, monitors, and counsels assigned housekeepers; ensures that team members follow policies, procedures and techniques learned in training\n\n\nArranges work schedules of line employees, determining days off, ensuring that staffing levels are based on occupancy and/or any current or anticipated projects\n\n\nSubmits payroll records, correcting errors to ensure pay is on time and accurate\n\n\nDistributes and delegates workload to guarantee maximum production and guest satisfaction while controlling labor and materials costs\n\n\nEnsures proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with hotel Hazcom program.\n\n\nPlans and conducts staff meetings; attends various other related meetings to obtain and disseminate pertinent information.\n\n

What are we looking for?

\n\nMinimum one year of experience in a supervisory role or above, including scheduling experience for a large team is preferred\nStrong computer skills, with the ability to learn new software applications\nPrior hotel Housekeeping experience with knowledge of basic sanitation requirements/controls and applications of relevant chemicals is preferred\nAbility to grasp, lift, and/or carry materials weighing up to 50 lbs; ability to move or push heavy equipment and/or furniture on a hand cart/truck weighing a maximum of 500 lbs\nAbility to provide clear direction, instruction, and guidance; administer written, oral, technical and fit testing; exercise judgment and implement control over \nAbility to visually, tactically, olfactory, and auditory inspect for standard compliance and move throughout the property, bend, stoop, kneel, climb, walk, stand, work at ground level and up to thirty feet above ground level on cherry pickers and/or ladders continuously for extended periods of time and reach to assist other staff members\nOpen availability to work varying days and shifts including, but not limited to, evenings, weekends, and holidays\nComputer proficiency, with the ability to use MS Word, Excel, Outlook and hotel software\nExperience managing in a unionized workplace is preferred\nCPR certification and First Aid training preferred\nCertificates in sanitation, interior design, safety; certification with N.E.H.A and/or AH&MA in Housekeeping are preferred\nAbility to speak another language in addition to English is preferred, with Japanese and Chinese being the most desirable\n\n

 

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Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

\n\nHospitality - We're passionate about delivering exceptional guest experiences.\nIntegrity - We do the right thing, all the time.\nLeadership - We're leaders in our industry and in our communities.\nTeamwork - We're team players in everything we do.\nOwnership - We're the owners of our actions and decisions.\nNow - We operate with a sense of urgency and discipline\n\n

In addition, we look for the demonstration of the following key attributes:

\n\nQuality\nProductivity\nDependability\nCustomer Focus\nAdaptability\n\n

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

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The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

\n\nAccess to your pay when you need it through DailyPay\nMedical Insurance Coverage – for you and your family \nMental Health Resources\nBest-in-Class Paid Time Off (PTO)\nGo Hilton travel discount program\nSupportive parental leave\nMatching 401(k)\nEmployee stock purchase program (ESPP) - purchase Hilton shares at 15% discount\nDebt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)\nCareer growth and development\nTeam Member Resource Groups\nRecognition and rewards programs \n\n

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.  

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