Aurora, NY, 13026, USA
32 days ago
Housekeeping Supervisor
Pay is $18-$20 hourly depending on experience While our employees’ skill-sets vary greatly from position to position, our core set of values remain the same. As an Inns of Aurora, LLC employee, learning and exemplifying these characteristics is a key part to your success. All Inns of Aurora employees are expected to demonstrate the following characteristics as defined in the Inns of Aurora, LLC handbook: + Courage + Initiative + Dependability + Flexibility + Integrity + Judgment + Respect for others Position purpose: + The Housekeeping Supervisor is responsible to ensure quality cleaning procedures are practiced throughout the housekeeping department in the Inns of Aurora. + Ensure cleaning checklists are properly filed and maintained + Act as direct report for housekeepers of all properties + Report all changes or issues to the Housekeeping Manager + Be available to employees as a resource + Maintain constant communication with maintenance staff to understand ongoing projects + Attend meetings with management and co-supervisors + Complete all tasks required of Housekeepers, Houseman and Housekeeping Supervisor, as needed + Accommodate guest special requests + Perform opening duties by assigning work to room attendants and prioritizing workload + Keep public areas neat and remove trash, mop floors and clean carpets as necessary + Clean light fixtures, ceiling fans, windows and glass doors + Notify General Manager of any problems with room or public areas + Proper administration of key control for issued keys and keys left by guests in rooms + Maintain all lost and found items for logging and storage + Ensure confidentiality and security of room + Keep linen closet and supply area organized and tidy + Report any maintenance needs and handle guest requests and/or complaints + Adhere to all work rules, procedures and polices established by the Inns of Aurora, including, but not limited to, those contained in the employee handbook Requirements Qualifications: + Previous housekeeping experience + Ability to maintain neat, professional and clean appearance and practices + Proficient in Microsoft Office programs and general computer literacy + Excellent verbal communication skills + Refined time management skills + Attention to detail + Ability to stand and walk for long periods of time + Ability to work independently + Flexibility with hourly schedules Preferences: + Knowledge of OSHA, cleaning products, procedures and standards Benefits Full-time employees, those working greater than 30 hours per week, are eligible for health, dental, and life insurance, paid time off, and a 401k.
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