**Hotel:** North Charleston Embassy Suites 5055 International Blvd N Charleston, SC 29418 Housekeeping Supervisor Full time **Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence** **Primary Purpose:** As a **Housekeeping Supervisor** , you will play a pivotal role in creating unforgettable guest experiences! You'll lead a dynamic team of housekeeping associates, ensuring the highest standards of cleanliness are met and exceeded, while working closely with other departments to guarantee a seamless guest journey. Your leadership will directly contribute to the hotel's success by preparing room assignments, overseeing room readiness, and keeping everything running smoothly and efficiently! **Key Responsibilities & Performance:** + **Lead and Collaborate:** Coordinate with other departments to deliver exceptional, timely service, meeting established standards and enhancing guest satisfaction. + **Empower Your Team:** Provide coaching and constructive feedback to housekeeping associates, helping them grow and ensuring top-notch service delivery. + **Ensure Excellence:** Conduct thorough inspections of guest rooms and public spaces, ensuring they meet the brand's cleanliness and quality standards. + **Drive Efficiency:** Forecast staffing and supply needs, making sure that scheduling and ordering are aligned with business demands, while keeping costs under control. + **Supervise Daily Operations:** Manage the opening and closing of the housekeeping department, delegating tasks and overseeing daily operations to ensure everything runs like clockwork. + **Lost & Found Champion:** Oversee the Lost & Found process, ensuring items are tracked, returned, and guests are promptly updated. + **Safety & Sanitation:** Promote and uphold a culture of safety, sanitation, and security throughout the hotel, ensuring a secure and clean environment for both guests and staff. + **Scheduling Master:** Assist in scheduling associates based on business needs, ensuring appropriate coverage while maintaining efficiency. + **Hands-On Leadership:** Lead daily stand-up meetings with your team to set the tone for the day and ensure goals are met. + **Maintain High Standards:** Operate laundry equipment to ensure linens are cleaned and pressed to perfection, while keeping the work area safe and organized. + **Keep Things Safe:** Follow all company policies and safety procedures, reporting any concerns promptly to leadership to maintain a safe work environment. **Qualifications:** + **Required Experience:** At least **6 months of housekeeping or related experience** . + **Preferred Experience:** Experience in **hospitality** is a big plus! + **Education:** A **high school diploma** or equivalent is preferred. + **Technology:** Basic computer skills will be helpful. **Physical Requirements:** + Able to lift up to **50 lbs** occasionally and **25 lbs** regularly. + Comfortable bending, squatting, and walking or standing for extended periods. **Other:** + Flexibility to work various shifts including **early mornings, evenings, weekends, and holidays** . **Why Join Us?** + **A Landmark Property** : Play a pivotal role in reintroducing a beautifully renovated hotel to the Charleston market. + **Professional Growth** : Work with a high-performing team that values innovation, collaboration, and success. + **Rewarding Benefits** : Enjoy competitive compensation, opportunities for advancement, and travel experiences. When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include: + Daily Pay + Significant Travel Discounts on Marriott and/or Hilton properties + 401k Plans + Medical Insurance + **Other property specific benefits** If you're passionate about providing exceptional service, thrive in a fast-paced environment, and enjoy working as part of a close-knit team, this role is perfect for you! Be a part of something special and make an impact with every guest interaction. Ready to join us? Let’s make great things happen together! __________________________________________________ When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include: + **Daily Pay** + **Significant Travel Discounts on Marriott and/or Hilton properties** + **401k Plans** + **Medical Insurance** + **Other property specific benefits** Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates. _____________________________________________ **_Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations._** **_Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._** **_Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales._** **_Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación._** **Notice of candidate Privacy Rights:** **https://atriumhospitality.com/privacy-policy/** Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: **Service** We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. **Perseverance** We will be better today than we were yesterday. **Inclusion** We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. **Respect** We treat others the way we would like to be treated. **Innovation** We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience. **Teamwork** Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible. In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization. **Come grow with us!**