Overview The Highlands is currently searching for a new Housekeeping Supervisor! This is a full-time, year-round opportunity that comes with a variety of benefits. As the Housekeeping Supervisor, you are working alongside your housekeeping team members to ensure clean, orderly, and attractive conditions of the resort. In addition, you will assist guests and other departments with all housekeeping-related functions as well as conduct daily inspections of the rooms and common areas. Some perks of working for The Highlands include: A free Golf Pass and Ski Pass for both you and your family A free downhill mountain bike park season pass for you and your family 25% to 50% off at the various Boyne Restaurants Discounts at other Boyne Resorts such as 30% Spa treatments at the Inn at Bay Harbor and Boyne Mountain Free Passes to Avalanche Bay Water Park at Boyne Mountain Discounts on lodging for Friends and Family Team Member Child Care Tuition Reimbursement Team Member Housing available on a first come first serve basis* Service and Loyalty Bonus Program – up to 5% of gross wages per season! PTO and Paid Sick Leave Health/Dental/Vision Insurance Visit our website for all of our amazing perks, view testimonials, and more! The Highlands Employment Our Core Values: LEAD by Serving At Boyne Resorts, we know that great Leadership can be the difference between a good and a great work experience. Our core values guide us daily to create lasting memories for every guest. • Long-Term Thinking • Excellence in Execution • Attitude is Everything • Develop Great People Responsibilities The following statements are intended as general illustrations of the work in this classification and are not all-inclusive of the specific position. Inspect, maintain, and ensure all areas of the resort are clean including guest rooms, meeting rooms, corridors, elevators, restrooms, stairwells, and all other public spaces of the property. Complete walk-through of the hotel buildings, monitoring the physical condition and ensuring all standards are met. Inform team members of basic cleaning duties required and proper use of equipment and chemicals. Handle the proper documentation for subordinates that do not follow rules and guidelines. See the Executive Housekeeper before the corrective action. Maintain continuous training, education, and development for team members. Complete all required checklists and turn them into Executive Manager. Handle unusual requests and immediate guest concerns, and notify proper personnel.. Assist room attendants when necessary Check staffing schedule daily for changes and communicate to staff any changes that may affect them. Schedule may change daily/weekly due to increases/decreases in expected resort business flow. Follow the Highlands recycling program procedures. Qualifications Must have one year or more of related experience and/or education Must be over 18 Must possess a valid driver’s license *Single Bed, no pets. If interested, inquire during job interview