Hot Springs, VA, 24445, USA
11 days ago
Housekeeping Supervisor
Location The Omni Homestead Resort & Spa Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match. Job Description To ensure that the cleaning and servicing of guestrooms meet the Omni standards. Responsibilities + Inspects the cleaning and servicing of guestrooms. Completes a minimum of two inspection forms for stayover or departure daily. + Assigns special assignments as directed by the Director of Housekeeping + Conduct daily conversations with GRA in assigned areas and ensure all necessary rooms in assigned areas are completed. + Walk pick up and vacant clean rooms that are left from the previous night and communicate the status to the office coordinator. + Reports on any repairs or discrepancies in guest rooms. Follow up with housekeeping management on delays with repairs or deficiencies in guest rooms. + Ensures that all GRA’s have appropriate supplies and linens. + Ensure line-level staff are in proper uniform and are abiding by the grooming policy. + Assists in the cleaning of guest rooms when necessary. + Ensures that the GRA’s housekeeping cart is neat and well organized. + Ensures that linen closets on guest room floors are in good condition. + Walk section by end of day to make sure hallways are clear of trash and linen + And any other task assigned by management Qualifications + Must have at least 1 year of prior supervisory/Coordinating experience in Housekeeping. + Ability to maintain 4-Diamond level cleanliness standards. + Ability to work with management on special projects. + Strong attention to detail with a sense of urgency as required. + Property Management System such as OPERA experience is a plus! + Bilingual is a plus! + Must be able to lift a minimum of 50 lbs. + Must be able to push or pull a minimum of 75 lbs. + Must be able to communicate via radio and phone as needed. + Ability to work all shifts with open availability, including weekends and holidays. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. Job LocationsUS-VA-Hot Springs Posted Date1 week ago(1/15/2025 12:35 PM) Requisition ID 2025-118417 # of Openings 1 Category (Portal Searching) Housekeeping
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