**Hotel:** Bowling Green Holiday Inn 1021 Wilkinson Trace Bowling Green, KY 42103 Housekeeping Supervisor Full time **Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence** Availability: Open Starting Pay: $17/hour **Summary** Join Holiday Inn Bowling Green as a Housekeeping Supervisor and be at the heart of creating exceptional guest experiences. This pivotal role involves leading our dedicated housekeeping team to ensure impeccable cleanliness and comfort in all guest areas. Collaborating closely with management, front desk staff, and maintenance teams, this position ensures seamless operations and enhances guest satisfaction. As a Housekeeping Supervisor, you will not only supervise daily cleaning tasks but also mentor and develop team members, fostering a supportive and efficient work environment. Your keen eye for detail and passion for hospitality will drive continuous improvement in our services. This role offers ample opportunities for career growth within IHG Hotels & Resorts, encouraging professional development and advancement. Join us in shaping memorable stays while building a rewarding career in the vibrant hospitality industry. **Responsibilities** + You will oversee and coordinate all housekeeping operations to ensure cleanliness standards are consistently met throughout the hotel. + We expect you to mentor and train housekeeping team members, fostering a positive work environment that encourages growth and accountability. + You shall conduct regular inspections of guest rooms, public areas, and back-of-house spaces to maintain high hygiene and orderliness levels. + We expect you to manage inventory effectively, ensuring adequate supplies of cleaning materials and equipment at all times. + You shall address and resolve any guest complaints related to housekeeping services promptly and professionally. + We expect you to collaborate with other departments to facilitate seamless communication and coordination for special events or peak periods. + You will ensure compliance with health and safety regulations, implementing best practices to safeguard staff and guests. **Requirements** + You must lead and inspire the housekeeping team to maintain high standards of cleanliness in guest rooms and public areas. + We expect you to conduct regular inspections to ensure compliance with our quality assurance and safety protocols. + You should develop and implement training programs for housekeeping staff to enhance their skills and efficiency. + You are required to manage inventory effectively, ensuring that all cleaning supplies and equipment are well-stocked and maintained. + We rely on you to coordinate daily staffing schedules and assignments to optimize productivity and service delivery. + Your role involves addressing and resolving guest complaints related to housekeeping matters swiftly and professionally. + You will collaborate with other departments to facilitate seamless operations and deliver an exceptional guest experience. + We need you to initiate eco-friendly practices within the housekeeping department, promoting sustainability efforts. **Skills** + Team Leadership + Time Management + Attention to Detail + Effective Communication + Problem Solving + Customer Service + Inventory Control + Staff Training + Quality Assurance + Conflict Resolution __________________________________________________ When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include: + **Daily Pay** + **Significant Travel Discounts on Marriott and/or Hilton properties** + **401k Plans** + **Medical Insurance** + **Other property specific benefits** Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates. _____________________________________________ **_Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations._** **_Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._** **_Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales._** **_Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación._** **Notice of candidate Privacy Rights:** **https://atriumhospitality.com/privacy-policy/** Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: **Service** We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. **Perseverance** We will be better today than we were yesterday. **Inclusion** We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. **Respect** We treat others the way we would like to be treated. **Innovation** We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience. **Teamwork** Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible. In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization. **Come grow with us!**