Hotel: 

Bowling Green Holiday Inn

1021 Wilkinson TraceBowling Green, KY 42103

Housekeeping Supervisor

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

Availability: Open

Starting Pay: $17/hour

Summary

Join Holiday Inn Bowling Green as a Housekeeping Supervisor and be at the heart of creating exceptional guest experiences. This pivotal role involves leading our dedicated housekeeping team to ensure impeccable cleanliness and comfort in all guest areas. Collaborating closely with management, front desk staff, and maintenance teams, this position ensures seamless operations and enhances guest satisfaction. As a Housekeeping Supervisor, you will not only supervise daily cleaning tasks but also mentor and develop team members, fostering a supportive and efficient work environment. Your keen eye for detail and passion for hospitality will drive continuous improvement in our services. This role offers ample opportunities for career growth within IHG Hotels & Resorts, encouraging professional development and advancement. Join us in shaping memorable stays while building a rewarding career in the vibrant hospitality industry.

Responsibilities

You will oversee and coordinate all housekeeping operations to ensure cleanliness standards are consistently met throughout the hotel.

We expect you to mentor and train housekeeping team members, fostering a positive work environment that encourages growth and accountability.

You shall conduct regular inspections of guest rooms, public areas, and back-of-house spaces to maintain high hygiene and orderliness levels.

We expect you to manage inventory effectively, ensuring adequate supplies of cleaning materials and equipment at all times.

You shall address and resolve any guest complaints related to housekeeping services promptly and professionally.

We expect you to collaborate with other departments to facilitate seamless communication and coordination for special events or peak periods.

You will ensure compliance with health and safety regulations, implementing best practices to safeguard staff and guests.

Requirements

You must lead and inspire the housekeeping team to maintain high standards of cleanliness in guest rooms and public areas.

We expect you to conduct regular inspections to ensure compliance with our quality assurance and safety protocols.

You should develop and implement training programs for housekeeping staff to enhance their skills and efficiency.

You are required to manage inventory effectively, ensuring that all cleaning supplies and equipment are well-stocked and maintained.

We rely on you to coordinate daily staffing schedules and assignments to optimize productivity and service delivery.

Your role involves addressing and resolving guest complaints related to housekeeping matters swiftly and professionally.

You will collaborate with other departments to facilitate seamless operations and deliver an exceptional guest experience.

We need you to initiate eco-friendly practices within the housekeeping department, promoting sustainability efforts.

Skills

Team Leadership

Time Management

Attention to Detail

Effective Communication

Problem Solving

Customer Service

Inventory Control

Staff Training

Quality Assurance

Conflict Resolution

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When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

Daily PaySignificant Travel Discounts on Marriott and/or Hilton properties401k PlansMedical InsuranceOther property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

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