Housekeeping Supervisor

Department: Housekeeping & Laundry

Employment Type: Permanent - Full Time

Location: Singapore - Singapore

DescriptionReporting to the Executive Housekeeper, the Housekeeping Supervisor is responsible for directing and controlling the day-to-day housekeeping operations on the Floors or in the Public Areas in order to ensure the highest standards of cleanliness. He/She will assist with the allocation of task and special assignment to the housekeeping team and will check and inspect guest rooms and the turnover of spaces to ensure guest satisfaction.

Overall Objectives\nAllocate and direct the work assignments of supervisory and non-supervisory staff in an efficient manner to ensure that guests and other departments receive prompt and courteous service.\nAttend daily briefings and take note of VIP arrivals and the special attention items for the guests.\nConduct briefings with the room attendants and ensure they execute the special requests.\nCheck vacant, clean rooms on the report and report any discrepancies both to housekeeping for assignment and to the hotel duty manager for investigation.\nConduct monthly training sessions with existing employees in order to meet the identified training needs.\nSchedule routine inspection by supervisors, of all housekeeping areas including occupied and non-occupied rooms.\nControl usage of all amenities and cleaning supplies to ensure compliance to budget and ensure appropriate usage of equipment and tools.\nTo ensure sufficient linen and guest supplies for room attendant use on his/her assigned floors.\n

Requirements\nPositive, friendly, professional and confident, with good interpersonal skills.\nMinimum 2 years of relevant working experience in hospitality industry.\nKnowledge of proper cleaning techniques and requirements, use of equipment, and chemical handling\nAble to perform shift work.\n