The famous Caribe Hilton is looking for their next Housekeeping Supervisor.

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The Caribe Hilton has welcomed guests since 1949 and has 17 acres of tropical landscaping, nine restaurants, island-inspired rooms, spa, and oceanfront pool complex, all right on the beach.

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The ideal candidate has 1 year of experience as s Front Office or Housekeeping Supervisor, can speak, write, and communicate in both English and Spanish.

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Shift Pattern: Full Availability. Rotating shifts throughout the week and weekends.  Work on Holidays.

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Pay Rate: $22.00 per hour

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What are the benefits of working for Hilton?*

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Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

\n\nGo Hilton travel program: 100 nights of discounted travel\nAccess to your pay when you need it through DailyPay\nHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!\nMaternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents\nDebt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\nFlexible shifts and days off\nComprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care\nMental health resources including free counseling through our Employee Assistance Program\nBest-in-Class Paid Time Off (PTO)\n401K plan and company match to help save for your retirement\n\n

*Available benefits may vary depending upon property-specific terms and conditions of employment

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What will I be doing?

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As a Housekeeping Supervisor, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. A Housekeeping Supervisor will also be required to assist the Assistant Director of Housekeeping and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:

\n\nAssist with overseeing Housekeeping operations\nOperate within departmental budgets through effective stock and cost controls and well managed schedules\nSupport departmental targets and objectives, work assignments, budgets, and policies and procedures\nMonitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork\nEnsure team members have an up-to-date knowledge of all room categories and amenities\nAssist the Director of Housekeeping to maintain good communication and work relationships in all hotel areas and with external customers and suppliers\nEnsure staffing levels cover business demands\nEnsure ongoing training to support Assistant Director of Housekeeping\nEnsure communication meetings are conducted and post-meeting minutes generated\nManage staff performance issues in compliance with company policies and procedures\nAssist other departments wherever necessary\n

What are we looking for?

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An Housekeeping Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\n\nHousekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity\nHigh level of commercial awareness and cost control capabilities\nExcellent leadership, interpersonal and communication skills\nCommitted to delivering high levels of customer service\nAbility to work under pressure\nHigh level of IT proficiency\nExcellent grooming standards\nFlexibility to respond to a range of different work situations\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nFamiliar with Property Management Systems\nExperience managing a department and Profit and Loss account\n\n

 

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What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!